Project Management

Conference Presentations

DevOps West 2018, Agile Dev West 2018, Better Software West 2018 Managing DevOps Complexity with Systems Thinking
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Many teams make the mistake of starting their DevOps journey without a plan. They are excited that there is a way to eliminate pain and increase value in their delivery cycles and value streams, but starting without a plan often relieves pain in one part of the value stream but only causes more pain elsewhere. In this case study-style presentation, Logan Daigle will discuss the methods he has used with a variety of companies to ensure they are thinking about the whole DevOps picture from the beginning. He'll discuss best steps and practices for applying systems thinking to DevOps and give key metrics you can use to measure progress on your own DevOps journey. You will walk away with the ability to put a plan together to better manage your DevOps system complexity and understand how to apply systems thinking to your organization's situation.

Logan Daigle
Better Software West 2018, Agile Dev West 2018, DevOps West 2018 The Five Biggest Mistakes Your Team Is Making in Requirements Definition
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Google pioneer Alberto Savoia offered this sage advice: Build the right "it" before you build It right. But few software companies take the time to define, much less build, the right "it." The problem starts with a poor requirements definition process. In this session, join Kathryn Campbell as she examines the five most common mistakes that software companies make during requirements definition—and how to avoid them. First Kathryn defines thinking too small as a huge problem and shows you how to broaden your perspectives. Next, she exposes being stuck in the past, with legacy systems maintaining too much control of our innovation. The third mistake is assuming too much about your customers. Kathryn shares guerrilla techniques for gathering rapid, inexpensive customer feedback at every stage of your requirements and design process.

Kathryn Campbell
Better Software West 2018, Agile Dev West 2018, DevOps West 2018 Lean-Agile Learning through Games
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Most agile practitioners first learn agile by reading a book, attending a class, or attending local meetings. But learning lean and agile concepts works best when we're able to put some concrete examples and practice behind the concepts. By adding a set of games and exercises that teach and reinforce lean and agile concepts to our toolboxes, change agents can provide some practical basis for conversations both inside and outside their organizations. In this talk join experienced agile coach Bill DeVoe, as he shares two of his “go to” games. First, up will be The Name Game, a game that reinforces the downsides of multitasking and benefits of completing work. And second will be a modified version of the Scrum Penny Game – a multi-round exercise that demonstrates many lean-agile concepts, like flow, prioritizing value, and delivering small batch sizes over large ones.

Bill DeVoe
Agile Dev West 2018, Better Software West 2018, DevOps West 2018 Impostor Syndrome: The Innovation Killer among Us
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Billie Schuttpelz
Better Software West 2018, Agile Dev West 2018, DevOps West 2018 It's All In Our Heads: Using Neuroscience to Improve Performance
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Understanding how our brains take shortcuts to process all the data they take in can help us recognize when its happening, take measures to correct our course, and use that information to build stronger teams. This talk sprang from my curiosity about the intersection of neuroscience and organizational behavior. It is my hope that attendees will leave with the ability to recognize when they and their teams are using processing shortcuts, as well as some techniques for mitigating their impact.

Learning Objectives:
- Identify several ways in which our brains short cut processing in order to deal with the wealth of information they take in and decisions they must make
- Understand how those processing mechanisms manifest in our daily lives, both at home and at work
- Recognize when we are falling prey to our brains' misguided ways and learn to mitigate their impact

 

Faye Thompson
DevOps West 2018, Agile Dev West 2018, Better Software West 2018 Scaling to Infinity: The Quest for Fully Automated, Scalable, Self-Healing Systems
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The number of servers in our systems is constantly increasing. With the move to microservices and continuous deployment practices, deployments frequency is higher than ever, yet we are expected to handle increased demand with the same workforce as before. How can we operate clusters at scale with minimum human involvement? The answer lies in adoption of new practices and tools. Join Viktor Farcic as he discussions how container schedulers are becoming a de facto standard for deploying services at scale and continuous deployment is the new norm for complete automation of software delivery. You'll learn about the problems encountered while building systems that operate at scale and understand how to create a cluster that can be scaled to (almost) any size. Viktor will discuss how to enable self-healing and self-adaptation to build a reliable, fault-tolerant system.

Viktor Farcic
Better Software West 2018, Agile Dev West 2018, DevOps West 2018 Conducting Agile Retrospectives That Drive Real Change
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Think about your latest retrospective. Were people interested and engaged, or did they complain and accuse? Did you leave the retrospective feeling like you learned something valuable, or were you simply there to check the retrospective off your list? Retrospectives are hard work, but effective retrospectives can have a transformative effect on your team’s performance and, ultimately, your organization’s ability to achieve its goals. Join retrospective expert David Horowitz as he explores tangible steps you can take to turn your retrospectives into the catalyst of continuous improvement they were designed to be. He will show you how to create an environment of equality while doing something physical to reinforce action. He'll also share how to create and use a Retrospective Radiator and how to organize a circle of retrospective facilitators so that you invest in this valuable skill.

David Horowitz
Agile Dev West 2018, Better Software West 2018, DevOps West 2018 Measuring Flow: Metrics That Matter
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Are you considering kanban but not sure how you’ll predict delivery without story points, velocity, and a burndown chart? Or are you part of a Scrum team but feeling like your team could benefit from improved flow within your sprints? In this session, join Julie Wyman and Hunter Tammaro as they explore key kanban metrics for measuring team flow and predictability. In the first half, they will introduce metrics including lead and cycle time, throughput, and the cumulative flow diagram. They’ll review what each represents, discuss easy ways to collect them, and show how they are similar and different from common waterfall and Scrum metrics. In the second half of the session, Julie and Hunter will provide a couple of different sample sets of these metrics for you to work in small groups, practicing how to read them in order to find opportunities for team improvement.

Julie Wyman
Agile Dev West 2018, Better Software West 2018, DevOps West 2018 Creating an Innovation-Rich Culture
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It's important to create a culture that inspires and infuses your development team with great ideas. But ideas are not action. Ideas in and of themselves are nothing more than unrefined, random thoughts, and worse, most ideas never get implemented. Even when you do follow through on some of the best ideas, they can cause great harm without proper planning and execution. While creativity is an asset, unbridled creativity where disparate ideas abound outside a sound decision-making and execution framework will create distraction and chaos. In this session, Melissa Petak will show you how to transform your organization into a value-creating machine. Using Forbes 15 elements of spurring innovation, Melissa will show you how to balance your innovation portfolio, establish a competitive advantage, and drive business engagement. You'll learn how to create a corporate culture that turns ideas into innovation.

Melissa Petak
Agile Dev West 2018, Better Software West 2018, DevOps West 2018 Methods for Handling Key-Person Dependencies in Agile Teams
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On any team, from infrastructure engineering to development to HR, there is always a looming danger of one individual being the only person capable of performing a key task, either because of their technical skills, domain skills, or business experience. The risks of having key-person dependencies—reduced productivity, inaccurate project estimates, morale problems, delays, and business-impacting defects and downtime—are hard to identify and can be even harder to resolve. Lee Eason is a leader and coach who has experienced this problem for so long, he finally decided to do something about it. He will reveal a technique that helps him identify and fill those skill gaps and eliminate key-person risks. The approach helps you realize how skills and expertise are distributed on your teams.

Lee Eason

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