Project Management

Conference Presentations

Agile DevOps East Coaching Around Resistance by Using Humble Inquiry
Slideshow

When coaches encounter resistance to agile transformations, we often treat it as a phenomenon to be overcome, confronted, or combated. But resistance is a natural reaction to change, and that reaction can't be alleviated by violent opposition. Rather than meeting resistance head-on, the clever coach will work around it by helping people recognize and resolve the negative emotions that drive it. Once those negative emotions are resolved, people are more likely to let down their guard and embrace change. In this interactive session, you will learn to use a method known as humble inquiry to help people uncover the emotional roots of their resistance so that they can resolve their reluctance to embrace agile transformation. You'll identify common resistance behaviors, then practice by engaging in humble inquiry. You will learn ways to use humble inquiry to build trust and rapport in your agile team.

Becky Hartman
Agile DevOps East Creating Chaos: Engineering for the Unexpected
Slideshow

Every day we deal with complexity in our systems and multiple layers of dependencies. This complexity makes it difficult to predict when one service or dependency might go rogue for a specific circumstance during a delivery workflow. That's where chaos engineering comes in. Chaos engineering creates these "random" scenarios on purpose and builds resiliency into a system while increasing the velocity at which value is delivered to consumers. Shahzad Zafar will discuss his company's journey into chaos engineering, the principles behind it, how to plan for introducing chaos, and why a culture of DevOps is essential for it to succeed. Learn where chaos experiments should be run, how to use business metrics to evaluate results, the best way to permeate results to all of your teams, and how to scale chaos engineering across a larger organization.

Shahzad Zafar
Agile DevOps East What’s Really Going On with Your Team? An Observational Skills Workshop
Slideshow

When it comes to our day-to-day work interactions, there are many factors that pass us by simply because we’re not used to paying attention to them. The best way to become more observant is through deliberate practice, so join Julie Wyman for a brief introduction to themes and different aspects of interactions to start observing, followed by small group exercises to practice observing and to help understand what it feels like to be observed. The exercises will be followed by a debrief and full group discussion about how to observe thoughtfully and share feedback in a neutral, nonjudgmental way. You will leave with an understanding of the critical importance of being able to observe interactions at the individual, team, and organizational levels, and with ideas for how to observe using multiple senses. You'll go home with your coaching and support skills more aligned to your team’s full situation and needs.

Julie Wyman
STARCANADA Troubleshooting and Understanding Modern Systems: Tools Testers Need
Slideshow

Successful agile testers collaborate with programmers as code is written, isolating problems, troubleshooting defects, and debugging code all along the way to getting the product to done. But modern systems are scaling beyond what traditional teams are able to understand using familiar tools.

Chris Blain
STARCANADA Why Military Veterans Make Exceptional Testers
Slideshow

Hiring trained talent has been a challenge for IT organizations for several years now. How do you find a steady source of qualified candidates for entry-level QA and QE positions, especially considering colleges and universities don't include a software quality assurance curriculum?...

Brenda Hall
STARCANADA Test Management in Agile—What Happened to All My Testers?
Slideshow

Substantial confusion exists about the roles and responsibilities of test management when using an agile software development process. Agile seeks to streamline project management and leadership under the role of a ScrumMaster, but what does this mean for test managers? How do they stay...

Jeffery Payne
STARCANADA Use BDD and Product Analytics to Change Your Vision of Quality
Slideshow

DevOps teams struggle to ensure quality in multiple daily deployments. Traditional testing approaches have often failed in this context, but there are exciting new ways to test. Laurent Py and Vincent Prêtre will explain how, at Hiptest, DevOps teams combine behavior-driven development...

Laurent Py
Agile DevOps East Empathy-Driven Development
Slideshow

Empathy is a technical skill. Don’t worry; you read that correctly. While empathy is often cited as a critical “soft skill,” it doesn’t stop there. Empathy is also an incredibly technical topic that is more accessible to analytical engineers—and more vital to building software—than you might think. Andrea Goulet, a noted expert on communication in the software industry, will debunk several myths around empathy, including that empathy is just a feeling, that technical folks can’t access empathy, and that empathy is just a high-level, touchy-feely fad. Andrea will demonstrate how empathy is a crucial skill for all developers of software, and she will give you practical and immediately actionable advice for making empathy a central focus of your daily software development communication practices. She'll also explore the place for empathy while you’re coding and testing.

Andrea Goulet
Agile DevOps East Leadership Journeys Start from Within
Slideshow

Becoming an amazing leader means achieving high-performing results. However, this journey of growth and learning has plenty of ups and downs, twists turns, and results and surprises. After years of leadership coaching and practice, Tricia Broderick has noticed several key patterns that have prevented people from taking the next step toward growing their leadership skills. Some of the common questions are, "What if we risk failure?" "Why won't my team step up?" and “Am I still adding value?" Tricia says that to achieve high-performing teams, leaders must challenge these patterns through learning, reflection, and discovery. She also asserts that this challenge starts from within each one of us. Too often we focus on what the team is or is not doing, when instead we should start with what we are doing to influence the team dynamic.

Tricia Broderick
STARWEST 2018 Evolution—Not Revolution: Transforming Your Testing
Slideshow

You may have heard the saying “The only constant on any project is change.” Yet the prospect of change is rarely welcomed—either personally or professionally. How is it that we still believe that these changes apply to others but not to us? Julie Gardiner says that now is the time to re-evaluate and transform how we do testing in order to deliver more value to organizations—from a people, processes, and tools perspective. Join Julie as she shares current experiences of transformations and lessons learned within different organizations. She discusses an automation framework that ended up being thrown away, revamping processes, and tools and techniques to transform your testing. This thought-provoking session will give you the courage and ideas for how you can add even more value to your company.

Julie Gardiner

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