People & Teams

Articles

"Wrong Way" road sign To Get Quality Software, Let Them Fail

As an advocate for quality, you look at the product, take into account time, budget, and other business constraints, and recommend fixes to ship a product with the best possible quality. ... And the businesspeople in production don’t want to fix it. How can you communicate bugs and risk to people who don't want to listen? Instead of getting frustrated, you need to frame issues in a meaningful way—and, if you have to, let people fail.

Matthew Heusser's picture Matthew Heusser
Soccer coach with a team member The New Role of Test Assurance Officer and Test Coach

Testing has changed a lot in the last ten years. Although some traditional techniques are still useful, many testing activities are being done by developers, users, and other nonprofessional testers. Consequently, the role of test manager has changed into more of a test assurance officer and coach. The way this new role is implemented can differ from situation to situation. Here’s how it can be useful.

Test manager putting his hands up to his head in frustration Dealing with a Test Manager’s Most Annoying Problems

A test manager has to perform in multiple dimensions, using a variety of professional and interpersonal skills daily. With all these career facets, there are lots of different areas that can pose a problem. Here are the most common (and most annoying) things a test manager typically hears on a regular basis, as well as some strategies for how to deal with them.

László Szegedi's picture László Szegedi
Person holding magnifying glass up to computer screen to find a bug 6 Ways Testers Can Add Value (Other Than Functional Testing)

Many testers spend their time doing functional testing and don't come out of this cocoon. But software testing is all about discovering quality-related information to assist stakeholders in making informed decisions, and there are multiple ways to discover information in addition to functional testing. Here are six actions that will help you add more value to your projects.

Ajay Balamurugadas's picture Ajay Balamurugadas

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