People & Teams
Articles
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Dealing with a Test Automation Bottleneck The test team uses the test automation system to execute thousands of test cases because … why not? The tests are running automatically, for free, so there is no incentive to improve test efficiency. Just run them all! But eventually, as more and more tests are added, the system becomes overloaded. Test runs are delayed and you get a bottleneck. Don't throw more money—or new systems—at the problem; do this instead. |
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To Get Quality Software, Let Them Fail As an advocate for quality, you look at the product, take into account time, budget, and other business constraints, and recommend fixes to ship a product with the best possible quality. ... And the businesspeople in production don’t want to fix it. How can you communicate bugs and risk to people who don't want to listen? Instead of getting frustrated, you need to frame issues in a meaningful way—and, if you have to, let people fail. |
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The New Role of Test Assurance Officer and Test Coach Testing has changed a lot in the last ten years. Although some traditional techniques are still useful, many testing activities are being done by developers, users, and other nonprofessional testers. Consequently, the role of test manager has changed into more of a test assurance officer and coach. The way this new role is implemented can differ from situation to situation. Here’s how it can be useful. |
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Dealing with a Test Manager’s Most Annoying Problems A test manager has to perform in multiple dimensions, using a variety of professional and interpersonal skills daily. With all these career facets, there are lots of different areas that can pose a problem. Here are the most common (and most annoying) things a test manager typically hears on a regular basis, as well as some strategies for how to deal with them. |
Interviews
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8 Ways to Ruin Your One-on-Ones: An Interview with Jason Wick
Video
In this interview, Jason Wick, senior manager at MakeMusic, discusses his STAREAST presentation about eight ways you could be making your one-on-one meetings completely useless. He discusses in depth what he feels is the number one way to ruin these meetings: holding back on feedback. He also offers advice on how you can educate your team leader to avoid the pitfalls that lead to ineffective one-on-ones. |
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Embracing Tools and Technology in QA: An Interview with Melissa Tondi
Video
In this interview, Melissa Tondi, senior QA strategist at Rainforest, discusses the foundation you need in order to have a positive introduction for new tools and technologies. She explains why the team leader has to understand what motivates each individual and how to get them excited about their job. Melissa says team members also have to realize that if they are in any way involved in testing software, they are a technologist, so they have to embrace the tools and technology that will continuously improve and streamline repetitive tasks. |
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What Testers Can Learn from Airline Safety Improvements: An Interview with Peter Varhol and Gerie Owens
Video
Technologist and evangelist Peter Varhol and Gerie Owens, a test architect and certified ScrumMaster, discuss their STARWEST presentation, “What Aircrews Can Teach Testers about Testing.” They talk about how testers can apply airline safety practices to their teams’ delivery of high-quality applications through complementary expertise, collaboration, and decision-making. They also explain how blind deference to authority and automation can be detrimental to a testing team, and how to use everyone’s skills to achieve success. |
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Testing in the Dark: An Interview with Rob Sabourin
Video
Rob Sabourin, the program chair for STARWEST 2018, discusses the selection process for conference speakers, his favorite aspect of the conference, and the interactive Test Lab. He also details his “Testing in the Dark” talk, which gives strategies to use when you’re required to test software without any requirements, design, or product knowledge. |
Better Software Magazine Articles
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QA Is More Than Being a Tester QA testers often take on more of a role than just testing software code. When the team needs help, QA should lend a hand in assisting with business analysis, customer communication, user experience, and user advocacy. |
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All Customers Are Not Created Equal Software developers may not think they have much to do with customers, but it is wise to consider the customer in all you do, from collecting requirements to design and implementation. |
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The Unspoken Truth about IoT Test Automation The internet of things (IoT) continues to proliferate as connected smart devices become critical for individuals and businesses. Even with test automation, performing comprehensive testing can be quite a challenge. |
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Scrum: Back to Basics So you think you know Scrum? Using the whimsical notion of farm animals and light-hearted visuals, take a refreshing review of the entire Scrum lifecycle as an intuitive set of roles, responsibilities, and handoffs. Particular attention is placed on what the ScrumMaster and product owner are expected to do at each handoff. |
Conference Presentations
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Minimum Viable Product: Deliver with Vision, Simplicity and Focus
Slideshow
To build good software, teams (and businesses) need to have a laser focus on all three of these items. It is virtually impossible to keep the effort focused on building to the needs of the customer if you don't start with a solid vision from the product owner/sponsor. When the focus isn't on just what is needed by the customer, that leads scope creep and feature bloat tends to set in and impact the products ROI. Whether you are focusing on a minimum viable product, minimum viable prototype, or a minimally viable package of code; leveraging the few simple principles allows teams to keep things simple, meet the vision and needs of the customer, while building in smaller batch sizes. In this presentation, we will review case studies, hands-on exercises, and real-life examples to cover some simple techniques to lock in a vision, focus on customer needs and drive to a simple, minimal viable product. |
Brian Watson
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Leading in an Era of Constant Change
Slideshow
Change is a good thing. Being a leader in an era of constant change can be frustrating. Putting a company through a significant transformation is a serious process that takes a lot of people, time, and money. However, if your organization doesn't innovate and change by market-driven needs and demands, it will fail—it's just that simple. So, how do you do it? This interactive workshop will introduce five key factors to successful change management. You will experience techniques to get everybody actively involved in transformation, from top-level executives and stakeholders to the team level, clients, and partners. You'll be able to go back to your organization with tools and techniques to manage change and truly lead a successful agile transformation. Come learn how change can be invigorating instead of exhausting. |
Kim Brainard
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Lean Leadership and Systems Thinking in Agile Adoptions
Slideshow
When teams self-organize, they need an effective ecosystem that enables them to collaborate, communicate, and work effectively. Creating such an ecosystem is management’s responsibility. Lean thinking tells us to focus on these systems where people are operating. We can do because we trust our teams to be motivated and do their best. Lean thinking provides a holistic view for the work done in an organization, which is even more important when a company doesn’t already have an agile culture. In this case, management must consider that it’s easier for people to work their way into a new way of thinking than to think their way into a new way of working. Join Al Shalloway as he discusses the critical role that managers have in agile adoptions. |
Al Shalloway
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ScrumMasters: The Struggle Is Real
Slideshow
Are you a new ScrumMaster who is trying to figure out what the heck to do each day? Or have you been a ScrumMaster for a little while now but still find it difficult to set aside time to continue to grow your team’s knowledge of agile best practices? Do you struggle to improve the team dynamic or the relationship with your product owner because you are too busy removing roadblocks all day? These situations have become all too familiar. Courtney Wilkinson knows because she has successfully overcome many herself. As a former ScrumMaster and current agile coach, Courtney can tell you the struggle is real. Regardless of what you have been told, you don’t have to solve every roadblock alone. Join Courtney as she shares some tactical techniques, including a list of four specific questions you can teach your team, to combat these roadblocks in your day-to-day work. |
Courtney Wilkinson
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