People & Teams

Articles

Team members fitting puzzle pieces together Whole-Team Testing for Whole-Team Quality

Whole-team testing means the whole team understands and participates in testing, using testing education as a tool to support quality efforts. And to be able to support testing in a meaningful way, team members must experience how testing is done by professional testers. Understanding skilled testing can help non-testers realize what quality criteria should be there and what elements of a product contribute to great quality.

Lalit Bhamare's picture Lalit Bhamare
Glass bottlenecks Dealing with a Test Automation Bottleneck

The test team uses the test automation system to execute thousands of test cases because … why not? The tests are running automatically, for free, so there is no incentive to improve test efficiency. Just run them all! But eventually, as more and more tests are added, the system becomes overloaded. Test runs are delayed and you get a bottleneck. Don't throw more money—or new systems—at the problem; do this instead.

Michael Stahl's picture Michael Stahl
"Wrong Way" road sign To Get Quality Software, Let Them Fail

As an advocate for quality, you look at the product, take into account time, budget, and other business constraints, and recommend fixes to ship a product with the best possible quality. ... And the businesspeople in production don’t want to fix it. How can you communicate bugs and risk to people who don't want to listen? Instead of getting frustrated, you need to frame issues in a meaningful way—and, if you have to, let people fail.

Matthew Heusser's picture Matthew Heusser
Soccer coach with a team member The New Role of Test Assurance Officer and Test Coach

Testing has changed a lot in the last ten years. Although some traditional techniques are still useful, many testing activities are being done by developers, users, and other nonprofessional testers. Consequently, the role of test manager has changed into more of a test assurance officer and coach. The way this new role is implemented can differ from situation to situation. Here’s how it can be useful.

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