Project Management

Articles

Eyeglasses bringing data on a computer screen into focus Finding the Information inside Your Data

Data analysts have to know a lot about diverse business areas so that our reports provide usable information, not just data. We can use this awareness of the value of information to merge different data sets in order to answer new questions, and even help our users make better decisions. But in order to do this, we need to present not just the data, but the information value represented in that data.

Nels Hoenig's picture Nels Hoenig
"Wrong Way" road sign To Get Quality Software, Let Them Fail

As an advocate for quality, you look at the product, take into account time, budget, and other business constraints, and recommend fixes to ship a product with the best possible quality. ... And the businesspeople in production don’t want to fix it. How can you communicate bugs and risk to people who don't want to listen? Instead of getting frustrated, you need to frame issues in a meaningful way—and, if you have to, let people fail.

Matthew Heusser's picture Matthew Heusser
Test manager putting his hands up to his head in frustration Dealing with a Test Manager’s Most Annoying Problems

A test manager has to perform in multiple dimensions, using a variety of professional and interpersonal skills daily. With all these career facets, there are lots of different areas that can pose a problem. Here are the most common (and most annoying) things a test manager typically hears on a regular basis, as well as some strategies for how to deal with them.

László Szegedi's picture László Szegedi
Red rubber stamp that says "Rejected" Use the Rejected Defect Ratio to Improve Bug Reporting

There are many metrics to measure the effectiveness of a testing team. One is the rejected defect ratio, or the number of rejected bug reports divided by the total submitted bug reports. You may think you want zero rejected bugs, but there are several reasons that’s not the case. Let's look at types of rejected bugs, see how they contribute to the rejected defect ratio, and explore the right ratio for your team.

Michael Stahl's picture Michael Stahl

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