Project Management
Articles
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To Get Quality Software, Let Them Fail As an advocate for quality, you look at the product, take into account time, budget, and other business constraints, and recommend fixes to ship a product with the best possible quality. ... And the businesspeople in production don’t want to fix it. How can you communicate bugs and risk to people who don't want to listen? Instead of getting frustrated, you need to frame issues in a meaningful way—and, if you have to, let people fail. |
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Dealing with a Test Manager’s Most Annoying Problems A test manager has to perform in multiple dimensions, using a variety of professional and interpersonal skills daily. With all these career facets, there are lots of different areas that can pose a problem. Here are the most common (and most annoying) things a test manager typically hears on a regular basis, as well as some strategies for how to deal with them. |
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Use the Rejected Defect Ratio to Improve Bug Reporting There are many metrics to measure the effectiveness of a testing team. One is the rejected defect ratio, or the number of rejected bug reports divided by the total submitted bug reports. You may think you want zero rejected bugs, but there are several reasons that’s not the case. Let's look at types of rejected bugs, see how they contribute to the rejected defect ratio, and explore the right ratio for your team. |
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Overcoming Challenges to Good Test Documentation Getting good test documentation is a consistent challenge. Agile proposes that you should go very light on documentation, and while test documentation does not need to be heavy, it does need to be clear and cover all that the product is intended to do so you can ensure testing is consistent and results are recorded. Here's how to overcome some major barriers to getting good test documentation. |
Interviews
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8 Ways to Ruin Your One-on-Ones: An Interview with Jason Wick
Video
In this interview, Jason Wick, senior manager at MakeMusic, discusses his STAREAST presentation about eight ways you could be making your one-on-one meetings completely useless. He discusses in depth what he feels is the number one way to ruin these meetings: holding back on feedback. He also offers advice on how you can educate your team leader to avoid the pitfalls that lead to ineffective one-on-ones. |
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Embracing Tools and Technology in QA: An Interview with Melissa Tondi
Video
In this interview, Melissa Tondi, senior QA strategist at Rainforest, discusses the foundation you need in order to have a positive introduction for new tools and technologies. She explains why the team leader has to understand what motivates each individual and how to get them excited about their job. Melissa says team members also have to realize that if they are in any way involved in testing software, they are a technologist, so they have to embrace the tools and technology that will continuously improve and streamline repetitive tasks. |
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Emotional Intelligence in Testing: An Interview with Julie Gardiner
Video
Julie Gardiner, head of QA at Testing Rainmaker Limited, discusses the STAR conferences Test Lab she leads, which allows people to attend virtually and even win prizes for best test report and best bug report. She also talks about her upcoming book, and why emotional awareness, self-management, empathy, and relationship building are important skills for testers. |
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Data Visualization in Test Automation: A Conversation with Greg Paskal
Video
Greg Paskal, test automation lead at Ramsey Solutions, talks about data lakes and how to effectively use data visualization. Done well, data visualization should help practitioners, managers, and stakeholders easily consume, understand, and act on the information the visual displays. |
Better Software Magazine Articles
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All Customers Are Not Created Equal Software developers may not think they have much to do with customers, but it is wise to consider the customer in all you do, from collecting requirements to design and implementation. |
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Scrum: Back to Basics So you think you know Scrum? Using the whimsical notion of farm animals and light-hearted visuals, take a refreshing review of the entire Scrum lifecycle as an intuitive set of roles, responsibilities, and handoffs. Particular attention is placed on what the ScrumMaster and product owner are expected to do at each handoff. |
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5 Ways to Pair Developers with Testers Some agile practices stress the importance of pairing team members together to achieve better team performance. Try these five suggestions for pairing key resources. |
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Building Autonomous DevOps Capability in Delivery Teams After setting up a DevOps team and adopting continuous delivery practices, product releases may not be as smooth as they could be. The missing ingredient requires empowerment and autonomy. |
Conference Presentations
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How to Lead Without Authority
Slideshow
Do you need to lead a project but have no level of authority? Is this the first time leading a project, but not sure where to start? Are you interested in potentially being a leader, but wondering what it takes? Leadership can come from many different roles within a company—regardless of title. Everyone wants to be the leader, but it’s not as easy as it appears. Parts of leading projects or teams can be challenging and at times requires tough conversations. Whether you are within IT or in another department, join Jolene for this session to learn tips to effectively lead a project through an organization without having direct reports or authority. Better understand how to influence, mentor, coach and direct regardless of your title and leave with new perspectives and ideas on how to be an great leader regardless of your title, position or authority level. |
Jolene Trzebiatowski
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Are You the Best Leader You Can Be?
Slideshow
We are all leaders. At a minimum, we must lead ourselves every single day, but many of us also have teams that we lead and serve. Have you ever stopped to analyze yourself to determine if you are the best leader you can be? Amy Jo Esser has had the joy of learning from many great leaders outside the testing arena,including John C. Maxwell, Tony Robbins, Mel Robbins, Brendon Burchard, Michael and Megan Hyatt, and Rachel Hollis. Amy Jo continues to learn from leaders in our testing community, including the inspiring leaders and speakers who have been a part of the Women Who Test community. Join Amy Jo as she shares ways to be the best leaders we can be by employing approaches from these leaders, including “Win the Morning, Win the Day,” “The Continuous Learning and Growing We All Must Do" “Honoring and Embracing Your Fears" “Other Favorite Leadership Books, Blogs and Podcasts.” |
Amy Jo Esser
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Excuse-Free Testing: An Open Source Tool for Simpler CI Integration
Slideshow
The goal of continuous testing is to find defects earlier in the development lifecycle and release software faster to the market. This can be achieved by integrating open source functional and performance testing tools in the early stages of your software delivery lifecycle. Klaus Neuhold will explain how to integrate the open source test automation framework Taurus, and other tools such as JMeter and Selenium, as a CI step in Jenkins pipelines, so that these tools can be triggered as part of everyday code commits or builds. Taurus can run a large variety of tests and has reporting features that ensure agile teams dodge defects and nasty surprises before the software is released. It's a sophisticated yet easy-to-use framework that requires no programming skills, and test scenarios can be described in a natural-language DSL and triggered from any command-line enabled tools. |
Klaus Neuhold
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The Reality Distortion Field of Testing
Slideshow
The reality distortion field (RDF) is a term coined by Bud Tribble at Apple Computers in 1981 to describe Steve Job's charisma and its effect on the developers working on the Macintosh project. The RDF was said to be Steve Job's ability to convince himself and others to believe almost anything with a mix of charm, bravado, marketing, appeasement, and persistence. The RDF warps an audience's sense of proportion for difficulties and makes them believe that any task is possible. When it comes to testing, we have this RDF all around us, with managers saying things like, "We can and should automate everything," "We can be much more effective and productive when we work on multiple projects," "We need to provide lots of evidence to demonstrate the thoroughness of our testing," "Testers need to become developers," and so forth. |
Lloyd Roden
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