Project Management

Conference Presentations

STARWEST 2018 Building a Modern DevOps Enterprise Testing Organization
Slideshow

The DevOps movement is front and center across enterprises. Companies with mature systems are breaking down siloed IT departments and federating them into product development teams and departments. Testing and its practices are at the heart of these changes. Traditionally, development organizations have been filled with mostly manual testers and a limited number of automation and performance engineers. Adam Auerbach says this has to change. To keep pace with development in the new “you build it, you own it” environment, testing teams and individuals must develop new technical skills and even embrace coding in order to stay relevant and add more value to the business. Based on his experiences at Lincoln Financial and Capital One, Adam explores what the DevOps movement is all about, its core values, and proven patterns for how testing must evolve.

Adam Auerbach
STARWEST 2018 Help! I am Drowning In 2 Week Sprints....Please Tell Me What NOT to Test!
Slideshow

Sometimes we allow ourselves to drown in work… Mary Thorn hears it all the time: testers complaining at retrospectives to their teams that they do not have enough time to test everything. She often sees testers work overtime the last week of a sprint to ensure the definition of done is accomplished. Why do they do this? Why do we, as testers, enable the bad behaviors of “Scrummerfall” or a lack of whole-team ownership of quality? Mary aims to arm testers with techniques that allow them to test smarter, not harder, and enable the testers and the team to have better conversations that make it clear what they are testing in the sprint. Most importantly, she wants you to come out of her session being able to answer the question, “What are you not going to test this sprint?” Take home some approaches that allow you to swim, not sink, by focusing your own and your team’s efforts.

Mary Thorn
STARWEST 2018 Troubleshooting and Understanding Modern Systems: Tools Testers Need
Slideshow

Successful agile testers collaborate with programmers as code is written, isolating problems, troubleshooting defects, and debugging code all along the way to getting the product to done. But modern systems are scaling beyond what traditional teams are able to understand using familiar tools. New appreciation for systems and complexity theory, as well as disciplines and tools around emerging areas such as observability and resilience engineering, are offering solutions that allow teams to actively debug their systems and explore properties and patterns they have not defined in advance. Chris will share the basics of the theory of these new ideas, as well as some tools that support this type of work. He'll show how dynamic analysis can be used to isolate and understand puzzling system behavior.

Chris Blain
STARWEST 2018 7 Fundamentals of a Successful Testing Team
Slideshow

You want to build an effective testing team, but you’re asking yourself, “Where do I begin?” Greg Paskal, a quality assurance engineer with over thirty years of testing experience, shares seven keys to building a successful testing team. Learn the fundamentals every tester should know and how to build upon them to achieve an effective manual and automated testing strategy. Greg’s minimal essential testing strategy (METS), coupled with his proven experience, will help you build an amazing testing organization. Greg will provide specific instruction through each of these seven areas, including fundamentals of software testing, how to begin implementing and executing the METS manual test strategy, outfitting your manual test team with automated testing, and the importance of building strategic partnerships across your IT and technology organization.

Greg Paskal
STARWEST 2018 Risk Based Testing – Are You Talking the Talk, Or Walking the Walk?
Slideshow

Risk-based testing is essential to focus our testing, but it is not always easy to apply to our projects. Risk management tends to focus more on project and process risks (i.e., Will we make the deadline? Do we follow our processes?) and less on the product risks that can act as a foundation for a risk-based approach to test. Including this aspect of risk in your test coverage will give you a solid foundation for defining a test strategy that implements and executes the right tests with the right intensity to mitigate the most critical product risks. In this presentation, Gitte Ottosen walks you through approaches to lightweight product risk analysis that can be applied whether you are working in a traditional or agile context. The approaches focus on the conversation around identifying and classifying product risks as a team effort, as well as how to use product risk analysis to support test specification and execution.

Gitte Ottosen
STARWEST 2018 What You Can't Measure, You Can't Improve: Measurements for a Continuous Delivery Organization
Slideshow

Ashwin Desai has faced the daunting challenge of using measurements and metrics to assess and improve product quality through process change. Join him as he shares what he learned on the journey to move the sports technology firm Hudl from a reactive approach to quality to quantitative, data driven, proactive means to improve product quality. Just as Hudl itself provides the ability for coaches and teams to analyze and improve their performance based on data, they wanted to move the teams building Hudl to use the same approach to improve quality. Ashwin shares how they selected measurements, the work agile teams completed to get buy-in for the measurements, and how the data was normalized to provide understanding of the quality of each initiative and the variance between them.

Ashwin Desai
STARWEST 2018 Be the Lord of Your OWN Rings: How to Build Your OWN Insider Testing Program
Slideshow

Many testers just don't plain get listened to. Management doesn’t seem to listen despite you having a really good idea on how to reduce costs without reducing quality. How can a well-meaning tester act as an agent of change and change your corporate landscape? Dona is the Lord of the Rings at Microsoft where she co-creates the future of Windows with 10M + #WindowsInsiders all over the world. They are one of the biggest fan and influencer programs in the tech industry—one that helps shape the future of Microsoft technology every single day. She will guide you on how to create a fan and influencer program for your business and empower these members to be your first ring of defense against low-quality products. Come and hear the secrets of modern product testing and how YOU can emerge as the hero of your own story.

Dona Sarkar
STARWEST 2018 Testing Outside of the Box
Slideshow

The cognitive skills of testing are being threatened by two major forces: the assumption that automation can replace all other forms of testing, and the acceptance of lower quality by consumers. You might be feeling like you’re living on an eroding island, but there is a way to adapt and even thrive using your testing skills. Your project still needs to have someone who will question assumptions, examine design, create experiments, analyze data, and report meaningful metrics. It needs your social skill to connect teams who work in silos, bring customer insights to light, and track risks that no one seems to make time to think about. For twenty-two years, Jon was a tester, test manager, test trainer, and test consultant. Now he’s a senior program manager and uses his testing skills differently. What’s your experience? Jon will ask you a few questions via an anonymous polling app and show the results during the session.

Jon Bach
STARWEST 2018 The Life of a Tester, from Once Upon a Time to Happily Ever After
Slideshow

Most fairy tales start out with a scary premise and move to a happy ending. Lately, we have heard lots of scary stories about the future of testing. As machine learning and artificial intelligence continue to gain prominence, we see even more concerns about the tester’s career. With the help of a famous animation team, Janna and Jennifer will take you through a wild animated journey from what it was like in the early days of software to where we are today. We’ll explore the evolution of the testing profession, as well as what it will become in the future. As this story moves from black and white to full color, you will get a history lesson on where some practices we may take for granted originated, review times when testers and developers were separated and more of adversaries than collaborators, and finish with the present, where quality is everyone’s responsibility.

Jennifer Bonine
Agile Dev West 2018, Better Software West 2018, DevOps West 2018 Unlocking Retrospectives
Slideshow

Retrospectives empower teams to learn and improve. But many teams fail to reach their true learning potential. Ryan was part of a team that held retrospectives for a year and a half to fix one line of code. Through the story of this team, he will show you how they turned their retrospectives from a meeting with meaningless action items to one that accomplished a meaningful improvement. Ryan will explore the resistance that was met and how it was overcome. He will show how to shift to a hypothesis-driven retrospective that to guides specific improvements and learning goals. His team made significant changes to their retrospectives and were rewarded with a radical improvement. Breaking through their retrospective impediments and finally embracing a learning mindset empower Ryan's team to fix the legacy line of code that had held the team back for over year.

Ryan Latta

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