CRM systems manage a company’s business relationships, including customers’ data, information, and interactions, so there’s a lot that can—and should—be tested. Viktar Sachuk talks about his experience in testing CRMs to provide some tips for dealing with the trickiest parts of CRM testing, specifically focusing on some preparatory measures, functional testing, integration testing, and test automation.

Standard web-monitoring tools can ping webpages and verify that they’re responding, but they don’t alert you to an issue. But you can use the technology in load testing to monitor your sites by running an interactive script that can detect issues and generate emails as needed. It runs constantly like a silent sentry, never sleeping or taking a vacation, improving your sites' reliability.

The definitive features of a mobile social app are the ability to send and receive messages, push notifications, and sharing media such as photos, audio, and videos. While creating a test strategy for such apps, cross-platform compatibility is an important consideration. Here are some scenarios you should include in your test strategy for a social media mobile app.

You may feel you don't have time to write unit tests, but you really don't have time not to. Steve Poling makes the case that writing tests first not only will yield better code, but will help you get that code working right sooner. Here's how using a test-first approach changes your thinking about coding, lets you see mistakes immediately, and helps you create more testable code.