Tim Lister explains how getting the right requirements the first time from your stakeholders may not be easy, but it can be done, and it's worth the effort. Learn how with clear expectations, communication, and integral development, products can be delivered on time and to everyone's satisfaction.

Quality improvement initiatives sometimes have trouble getting traction in organizations because of the perceived formality. In this article, Payson proposes a technique for identifying process improvement that is fast, organic, and will fly under the radar of most skeptics until it has demonstrated its value to the team.

In 2014, most Canadian businesses will face significant challenges as government regulations go into effect, requiring websites to be accessible to users with disabilities. Are your project teams knowledgeable about the technical accessibility standards?

Brad Egeland describes six key things he looks for in order to make sure that a project team has completed everything and the customer is prepared to take over. It's important to stay focused and engaged during the end of a project and not to simply coast into the final deployment phase.