From a Testing Team to an Organization Quality Chain

Sophie Benjamin

Is testing a bottleneck in your company? Do you uncomfortably squeeze testing into projects? Can you show stakeholders how testing adds value? Sophie Benjamin has spent the last fifteen years answering these questions, transforming testing into added value for projects, products, and companies. Sophie shares techniques for creating organizational value chains—process models in which each step feeds the next, therefore adding value to the product or service being created. Sophie shows how quality awareness at each step adds value, and she gives examples of how quality value chain consciousness can be instilled into organizations by identifying stakeholders and learning what they value. Sophie's approach is adaptable and has had success in agile, traditional, and hybrid software lifecycles. Join Sophie to learn how to become a powerful leader in the evolution of quality at your organization. Whether you treat software testing as a process step, an iteration task, or a way of life, Sophie will teach you how it remains a critical part of your quality value chain.

About the Presenter

Once the one developer who didn’t like to do testing, Sophie Benjamin committed to making software testing a well-respected career path. Sophie has been working in the IT world for more than twenty-five years, acquiring strong experiences in managing all IT roles. She has devoted the last seven years to building and remodeling QA and test teams. Her experience focuses on positioning QA and test teams as a strategic component of a strong partnership within IT departments in order to contribute to the enterprise's objectives. Sophie created a team of QA specialists that is now recognized as an ISTQB platinum partner. She is currently the head of the QA department at Videotron, a Quebec leader in the telecom field.

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