test management

Articles

Soccer coach with a team member The New Role of Test Assurance Officer and Test Coach

Testing has changed a lot in the last ten years. Although some traditional techniques are still useful, many testing activities are being done by developers, users, and other nonprofessional testers. Consequently, the role of test manager has changed into more of a test assurance officer and coach. The way this new role is implemented can differ from situation to situation. Here’s how it can be useful.

Test manager putting his hands up to his head in frustration Dealing with a Test Manager’s Most Annoying Problems

A test manager has to perform in multiple dimensions, using a variety of professional and interpersonal skills daily. With all these career facets, there are lots of different areas that can pose a problem. Here are the most common (and most annoying) things a test manager typically hears on a regular basis, as well as some strategies for how to deal with them.

László Szegedi's picture László Szegedi
Person holding magnifying glass up to computer screen to find a bug 6 Ways Testers Can Add Value (Other Than Functional Testing)

Many testers spend their time doing functional testing and don't come out of this cocoon. But software testing is all about discovering quality-related information to assist stakeholders in making informed decisions, and there are multiple ways to discover information in addition to functional testing. Here are six actions that will help you add more value to your projects.

Ajay Balamurugadas's picture Ajay Balamurugadas
Person holding a map A Beginner's Guide to Test Automation

If you’re new to automated testing, you’re probably starting off with a lot of questions: How do I know which tests to automate? Why is automated testing useful for me and my team? How do I choose a tool or framework? This article answers a lot of those questions—and gives you some more to consider!—so you have an excellent foundation for beginning your automation endeavors.

Angela Riggs's picture Angela Riggs

Better Software Magazine Articles

QA Is More Than Being a Tester QA Is More Than Being a Tester

QA testers often take on more of a role than just testing software code. When the team needs help, QA should lend a hand in assisting with business analysis, customer communication, user experience, and user advocacy.

Amanda Perkins's picture Amanda Perkins
The Unspoken Truth about IoT Test Automation The Unspoken Truth about IoT Test Automation

The internet of things (IoT) continues to proliferate as connected smart devices become critical for individuals and businesses. Even with test automation, performing comprehensive testing can be quite a challenge.

Rama Anem's picture Rama Anem
Test-Driven Service Virtualization Test-Driven Service Virtualization

Because enterprise applications are highly interconnected, development in stages puts a strain on the implementation and execution of automated testing. Service virtualization can be introduced to validate work in progress while reducing the dependencies on components and third-party technologies still under development.

Alexander Mohr's picture Alexander Mohr
testing Adopt an Innovative Quality Approach to Testing

How much testing is really enough? Given resources, budget, and time, the goal of comprehensive testing seems impossible to achieve. It’s time to rethink your test strategy and start innovating.

Rajini  Padmanaban's picture Rajini Padmanaban

Interviews

Melissa Tondi Embracing Tools and Technology in QA: An Interview with Melissa Tondi
Video

In this interview, Melissa Tondi, senior QA strategist at Rainforest, discusses the foundation you need in order to have a positive introduction for new tools and technologies. She explains why the team leader has to understand what motivates each individual and how to get them excited about their job. Melissa says team members also have to realize that if they are in any way involved in testing software, they are a technologist, so they have to embrace the tools and technology that will continuously improve and streamline repetitive tasks.

Jennifer Bonine's picture Jennifer Bonine
Peter Varhol and Gerie Owens What Testers Can Learn from Airline Safety Improvements: An Interview with Peter Varhol and Gerie Owens
Video

Technologist and evangelist Peter Varhol and Gerie Owens, a test architect and certified ScrumMaster, discuss their STARWEST presentation, “What Aircrews Can Teach Testers about Testing.” They talk about how testers can apply airline safety practices to their teams’ delivery of high-quality applications through complementary expertise, collaboration, and decision-making. They also explain how blind deference to authority and automation can be detrimental to a testing team, and how to use everyone’s skills to achieve success.

Jennifer Bonine's picture Jennifer Bonine
Robert Sabourin Testing in the Dark: An Interview with Rob Sabourin
Video

Rob Sabourin, the program chair for STARWEST 2018, discusses the selection process for conference speakers, his favorite aspect of the conference, and the interactive Test Lab. He also details his “Testing in the Dark” talk, which gives strategies to use when you’re required to test software without any requirements, design, or product knowledge.

Jennifer Bonine's picture Jennifer Bonine
Greg Paskal Data Visualization in Test Automation: A Conversation with Greg Paskal
Video

Greg Paskal, test automation lead at Ramsey Solutions, talks about data lakes and how to effectively use data visualization. Done well, data visualization should help practitioners, managers, and stakeholders easily consume, understand, and act on the information the visual displays.

Owen Gotimer's picture Owen Gotimer

Conference Presentations

STAREAST Testing in Production
Slideshow

How do you know your feature is working perfectly in production? And if something breaks in production, how will you know? Will you wait for a user to report it to you? What do you do when your staging test results do not reflect current production behavior? In order to test proactively as opposed to reactively, test in production! By testing in production, you will have increased accuracy of test results, your tests will run faster due to elimination of mock and bad data, and you will have higher confidence before releases. You can accomplish this through feature flagging, continuous delivery, and data cleanup. Only when your end-to-end tests pass in production will you know that your features are truly working. Talia Nassi will show you how to mitigate risk, improve your understanding of the steps to get there, and shift your company’s testing culture to provide the best possible experience to your users.

Talia Nassi
STAREAST The Reality Distortion Field of Testing
Slideshow

The reality distortion field (RDF) is a term coined by Bud Tribble at Apple Computers in 1981 to describe Steve Job's charisma and its effect on the developers working on the Macintosh project. The RDF was said to be Steve Job's ability to convince himself and others to believe almost anything with a mix of charm, bravado, marketing, appeasement, and persistence. The RDF warps an audience's sense of proportion for difficulties and makes them believe that any task is possible. When it comes to testing, we have this RDF all around us, with managers saying things like, "We can and should automate everything," "We can be much more effective and productive when we work on multiple projects," "We need to provide lots of evidence to demonstrate the thoroughness of our testing," "Testers need to become developers," and so forth.

Lloyd Roden
STAREAST API Testing: Going from Manual to Automated
Slideshow

API testing can be challenging—especially for the uninitiated. Ever wonder what makes an API test great? Patrick Poulin will arm you with an understanding of the benefits of automating API testing over doing it manually. Patrick will review the tools landscape and show common errors people make while creating API tests. He'll discuss the steps required to completely automate the entire testing framework for APIs, and show how it is simpler than most people assume. Leave this session with an understanding of how to automate API testing and overcome the fear of the unknown.

Patrick Poulin
STAREAST The Who, What, Where, When, and How of Test Strategies
Slideshow

What is a test strategy, and how do you develop one? Join Adam Satterfield and Janna Loeffler as they talk through developing a test strategy. They’ll discuss how different software development methodologies influence your test strategy, as well as how techniques like common and coordinated test planning and risk-based testing can be applied to the creation of your test strategy to improve its quality. Adam and Janna also will detail how to develop a test strategy when working with different team dynamics; for example, does your test strategy look different for internal teams versus developing a test strategy when working with outside vendors or contractors? Lastly, they’ll uncover how metrics play into your test strategy and what metrics are important to capture and report.

Janna Loeffler

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