People & Teams

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Most Common QA Myths

One of my mentors, whom I admire, once told me, "Quality is not only QA's responsibility; everyone- from development engineers to technical architects, to product managers need to share the responsibilities. In a QA role, if you want to be successful, you have to know the right amount of information from everyone and always ask questions." I took my mentor's advice very seriously. 

Dilruba Malik's picture Dilruba Malik
Person parasailing 5 Steps to Getting Started with Risk-Based Testing

Risk-based testing is an approach to testing that helps us handle our limited resources. It’s also a valid model for years to come because it focuses testing resources where they can have the most impact—regardless of whether limitations are due to budget, tight schedules, or even the uncertainty of an unexpected situation like COVID-19. Here are some practical tips, examples, and steps you can use to adopt risk-based testing.

Shawn Jaques's picture Shawn Jaques
Bug on a leaf How to Respond to Retest Requests without a Clear Bug Fix

After finding and reporting a bug, a tester may get this response from a developer: "Please rerun the test on the latest version of the code and check if the bug still reproduces." This seems like a rational request; just as a change can cause a bug to appear, it can also fix a bug. But is following up the responsibility of the tester or the developer? And if the bug is no longer there, how do you classify and close it?

Michael Stahl's picture Michael Stahl
Breaking through a fence to see cars speeding on a road Enterprise Test Automation: 4 Ways to Break Through the Top Barriers

How can mature companies with complex systems achieve the level of test automation that modern delivery schedules and processes demand? There are four strategies that have helped many organizations finally break through the test automation barrier: Simplify automation across the technology stack, end the test maintenance nightmare, shift to API testing, and choose the right tools for your needs.

Wolfgang Platz's picture Wolfgang Platz
Agile developers and testers collaborating Testing in Agile: How to Get Started

There is a lot of interest in organizations around a transformation to agility. However, the focus is usually on agile development, so it may not be clear how software testing is done in agile. If you're responsible for leading your testing teams, don't let them be left behind. Here’s how you can make testers part of the transformation, too—step by step, because this is agile, after all.

Balazs Schaffhauser's picture Balazs Schaffhauser
Coins falling Where Your Money Is Lost in Testing

Companies that want to reduce testing costs usually try working with fewer people, or even cutting back on the amount of testing done. But with those approaches, quality usually suffers. Releasing a critical bug and suffering the subsequent pain usually costs multiple times what testing would. There are better ways to save money, and it can be done just by being smarter about our test cases and their structure.

Maximilian Bauer's picture Maximilian Bauer
Tester and developer shaking hands across a table How to Collaborate on a Brand-New QA Team

As a quality analyst, when you raise a bug, developers sometimes react as if you were personally attacking their job. The situation can be even more difficult if you are starting a new QA team, where you will work with people who have never had the quality assurance component. Here is some advice for ways you can be effective when you’re starting on a team that has never worked with quality analysts before.

Juan Pablo Aguirre's picture Juan Pablo Aguirre
Woman wearing a hard hat and working with a machine Blending Machine Learning and Hands-on Testing

As your QA team grows, manual testing can lose the ability to focus on likely problem areas and instead turn into an inefficient checkbox process. Using machine learning can bring back the insights of a small team of experienced testers. By defining certain scenarios, machine learning can determine the probability that a change has a serious defect, so you can evaluate risk and know where to focus your efforts.

James Farrier's picture James Farrier
Car dashboard with various meters and dials 5 Key Elements for Designing a Successful Dashboard

When you’re designing a dashboard to track and display metrics, it is important to consider the needs and expectations of the users of the dashboard and the information that is available. There are several aspects to consider when creating a new dashboard in order to make it a useful tool. For a mnemonic device to help you easily remember the qualities that make a good dashboard, just remember the acronym “VITAL.”

Nels Hoenig's picture Nels Hoenig
Cards and chips at a casino Risk Coverage: A New Currency for Testing

In the era of agile and DevOps, release decisions need to be made rapidly—preferably, even automatically and instantaneously. Test results that focus solely on the number of test cases leave you with a huge blind spot. If you want fast, accurate assessments of the risks associated with promoting the latest release candidate to production, you need a new currency in testing: Risk coverage needs to replace test coverage.

Wolfgang Platz's picture Wolfgang Platz

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