Test Outsourcing Approach and Implementation

[presentation]
by
Keith Klain, UBS Investment Bank
Summary: 

If your organization is considering outsourcing some parts of its testing activities, you'll learn valuable lessons from UBS Investment Bank's approach to and implementation of test outsourcing. By utilizing a component-based operational model for test execution, automation, and environment management, UBS was able to outsource many low-level test functions and focus their smaller in-house test groups on strategy and process issues. Keith Klain discusses the vendor selection process (RFI, RFP, and reviews of outsourcing vendors), service agreements, knowledge management issues, training on in-house technologies, specific testing delivery and management processes, and lessons learned.

  • Strategies for qualifying your organization for outsourcing testing activities
  • A risk-based approach to test execution outsourcing
  • An organizational road map to outsource testing

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