Requirements Are Requirements Are Requirements - Not!

[presentation]
by
Robin Goldsmith, GoPro Management, Inc.
Summary: 

"This isn't what I need," states Customer Bob. "But it's what you said you wanted," replies Engineer Joe. "It's not right. I need something else." We've all encountered this classic users-don't-know-what-they-want scenario. The fact that software professionals continue to have this same experience over and over again suggests that we're overlooking the real reasons for the user/engineer disconnect. This presentation contrasts the different uses of the term "requirements" as it explores the possible solutions to improving understanding between business people and technical people.

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