Management of Outsourcing--How to Avoid Common Mistakes

Carol Dekkers, Quality Plus Technologies, Inc.

One of the most challenging areas of software management is encountered in the first year after an outsourcing contract is signed. Carol Dekkers discusses the actions that can be taken by both implementation teams to ease the transition and to achieve outsourcing success. Learn of the common mistakes made involving personnel, measurement, and expectations, and obtain recommendations to increase the transition to a successful partnership.

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