A Force for Change-Using Resistance Positively

Dale Emery, Sun Microsystems

When we try to improve our organizations, we inevitably encounter resistance. This presentation describes how to turn resistance into a resource. Whatever else it may be, resistance is information about the people we are asking to change; about the environment in which the change will happen; about the changes we recommend; and ultimately, about ourselves. Learn ways to tap into that information to turn resistance into a resource for creating lasting improvement.

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