STAREAST 2000: The Business Case for Software Quality

Richard Bender, Technology Builders, Inc.

Each generation of technology-mainframe to client/server to Internet-creates opportunity. It also creates increased risks. Improving the development and testing infrastructure can be a significant investment. Tools need to be required; staff needs to be trained; and outside guidance in the tools and processes may be necessary. This presentation will address ten major areas of opportunity which underscore why this investment is critical to the success of an organization. Learn about the increasing failure rate in projects, the limited availability of competent software professionals, the liability exposure, rising support costs, and the implications of e-commerce. Obtain the information you need to present an effective business case to senior management for the investments required for software quality.

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