quality assurance
Articles
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Using Quality Function Deployment for Process Improvement Organizations are recognizing the need for strong process architecture to manage their operations. Increasing acceptance of International models and practices like CMMI, ITIL, Six Sigma stands testimony to the fact., In such a scenario, it becomes imperative that organizations have a clear strategy when they put in place a process improvement program. In other words, the process for implementing a process improvement program also needs a proper structure. Using Quality Function Deployment (QFD) as a tool for initiating a process improvement program could come in handy. |
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Significant-other Unit Version 1.0 Significant others not only provide personal support, but can also provide the objective voice that can make your work even better. Next time you're stuck with presenting an idea or writing a paper, run it past your significant other for her opinion. In this week's column, Mike Andrews talks about how he incorporates his wife's opinion into the work he produces, and how her insight improves the quality of it. |
Mike Andrews
September 9, 2005 |
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Best Practices from Integrated Test and Development Teams Team building sessions: few like to attend those things. Yet, the benefits of teamwork are constantly praised and rewarded. Even this article praises teamwork, but does not suggest any touchy-feely exercises to bring test and development teammates closer together. Deborah Kablotsky specifically covers understanding each other and working together throughout a project's lifecycle, a proven way of working together to shorten test cycles and deliver high quality products on time. She also discusses the necessity of integrated teams and provides some proven tips successful to Web-based businesses on making this best practice a reality. |
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Keeping Secrets Test data has long been a challenge for testing; privacy legislation, identify theft, and the continued trend towards outsourcing has made it even worse. Just establishing and maintaining a comprehensive test environment can take half or more of all testing time and effort. In this column, Linda Hayes adds in the new and expanding privacy laws that inevitably limit your testing options. Yet from the quagmire of laws and company standards, better testing can emerge. |
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An Ounce of Goat or a Pound of Hero: Software Reviews and Inspections Being a hero is great, but only if your heroism doesn't involve a situation you could have avoided in the first place. In this week's column, Harry Robinson explains that goats are to forest fires as early detection tools are to the software development process. There is a lesson about software reviews and inspections in this comparison that testers and project heroes can benefit from. |
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Redefining Quality These days, the word "Quality" is thrown around so much it's starting to lose its meaning. In this column, Elisabeth Hendrickson explains why she thinks organizations need to focus more on building good software and less on buzzwords. |
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Human Communication on Projects Tackling communication issues at the start can set a project up for success. Staying alert to communication issues during a project means keeping the lines open, clear, accurate, and helpful. Then when the deadline approaches, the schedule slips, or serious problems start cropping up, issues can be confronted much more smoothly and efficiently. In this column, Eileen discusses how human communication affects projects from start to finish. |
Eileen Strider
October 23, 2003 |
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Always Assume Your Assumptions Are Wrong A potentially serious impediment to success in software projects is false assumptions. Both yours and everyone else's. If you act on false assumptions as though they're true, such as by assuming you understand exactly what your customers want, you may find yourself faced with flawed software and failed projects. In this column, Karten explores false, conflicting, and hidden assumptions, and how you can "surface" them. |
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The ROTI Method for Gauging Meeting Effectiveness When I visit software organizations, I often hear complaints that we spend too much time in meetings. Many people spend a significant portion of each day in meetings. Wouldn't it be great to give some of that time back? |
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Want-Ads for QA that Nobody Really Wants Companies who write bad Want-Ads undermine their own interests, and might scare off the most qualified prospects. Ignorance of real QA attributes only becomes a problem when a company pretends the ignorance isn't there. If you don't know QA, hire a manager with the right experience to create a QA team. Read on to see some examples. |
Sheryl Smith
June 27, 2003 |
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