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Linda Hayes

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13 years 10 months

Linda G. Hayes is a founder of Worksoft, Inc., developer of next-generation test automation solutions. Linda is a frequent industry speaker and award-winning author on software quality. She has been named as one of Fortune magazine's People to Watch and one of the Top 40 Under 40 by Dallas Business Journal. She is a regular columnist and contributor to StickyMinds.com and Better Software magazine, as well as a columnist for Computerworld and Datamation, author of the Automated Testing Handbook and co-editor Dare To Be Excellent with Alka Jarvis on best practices in the software industry. You can contact Linda at [email protected].

Company
WorkSoft, Inc.
Job Function
Other
Industry
Computer Software - SaaS
Country
United States

Linda G. Hayes is a founder of Worksoft, Inc., developer of next-generation test automation solutions. Linda is a regular columnist and contributor to StickyMinds.com and Better Software magazine, a columnist for Computerworld and Datamation, author of The Automated Testing Handbook, and co-editor (with Alka Jarvis) of Dare To Be Excellent. Contact Linda at [email protected].

All Articles by Linda Hayes


All Stories by Linda Hayes

The Wrong Ratio: How Many Testers Do You Need?Linda Hayes explains that while there is no meaningful relationship between how many developers you have and how many testers you need, there is an unavoidable correlation between how well your developers test and how much is left to testers. The most reliable way to measure how many testers you need is to treat each project as a unique case.
Converting Costs into Cash—Testing as a ProductFor the customer, test automation reduces the demand for resources, compresses the implementation schedule, and increases the stability of the deployment. Linda Hayes writes that QA team members can monetize their efforts and also develop a closer relationship with their customers as they share test cases and results in a common format and platform.
The $7 Billion Boo-booTalk about a costly testing “oops.” Microsoft is facing a potential fine of up to 10 percent of its revenue, or about $7 billion, over failing to verify that one of its Windows upgrades didn’t meet the terms of an antitrust settlement with the European Union.
The Impact of Automation on Development
Channeling Your Inner Salesperson
Kill by WireL
Taming the Torrent
SOX Rocks
Tips to Overcome Test Automation Challenges

In her recent StickyMinds.com column, "Fool Me Once," Linda Hayes took a look at the difficulties encountered by those who dove into automated testing early on, only to be bitten by the record/replay shark. In this follow-up column, she offers some solutions to those who still struggle with making test automation successful.

Fool Me Once
New Year, New Level: What's Next in Automation
Reusability vs. Usability: Where to Draw the Line?
graph of tester job satisfaction State of the Industry

In the StickyMinds.com column, "May I Take Your Temperature?" by Linda Hayes, you were asked to rate the state of the testing industry and your current level of satisfaction as a tester. Many of you responded to Linda's survey, and the results surprised her. Linda shares a revision of her state of the industry, as reported by you!

May I Take Your Temperature?

This column isn't for you; it's about you. Linda Hayes wants to find out what it takes to be successful in the testing profession these days—if such a thing is really possible. Too many good ideas, such as incentive and recognition plans, have backfired. Linda feels there are a few good practices out there, but she needs your help to find them.

Testing COTS: When, How, and How Much?
Security Testing: What Fresh Hell Is This?T
Automatic Metrics: Turn Down the Volume and Increase Awareness
Testing, Ka-Ching!
From Here to Agility: The Physics of Speed
Offshore Testing: The PITS?

Offshore resources have proved useful, and companies continue to try and cash in on the cost savings. But those savings might not be what you or your company expected. In this column, Linda Hayes warns that outsourcing has some pitfalls we should always look out for.

Hidden Assumptions: What You Don't Know Can Hurt You
Join the Club
Interface or Interfere?
Less Is More
Why Subject Matter Experts Matter
repeatable automated tests Automation or Not, It's All About the Data

While anyone who has automated her testing knows you can't create repeatable automated tests from unstable data, it did not dawn on this week's columnist—self-proclaimed automation lobbyist Linda Hayes—that this issue cripples manual testing as well. Read on to share her epiphany.

QA Preventing Failure Suffering for Success

One of the most valuable services a QA group provides is preventing failure. Ironically if the group succeeds at this, QA might find themselves unpopular or out of a job. Linda Hayes reveals how typical methods of measuring success can actually cause failure. Especially if success is achieved at the loser's expense.

Keeping Secrets

Test data has long been a challenge for testing; privacy legislation, identify theft, and the continued trend towards outsourcing has made it even worse. Just establishing and maintaining a comprehensive test environment can take half or more of all testing time and effort. In this column, Linda Hayes adds in the new and expanding privacy laws that inevitably limit your testing options. Yet from the quagmire of laws and company standards, better testing can emerge.

Speak up The Entrepreneurial Test Manager

IT budget cuts always seem to affect testers first. If we don't think we are being valued, then maybe it's time to speak up—not just at budget time, but all the time. In this column, Linda Hayes says to make yourself visible, make yourself heard, and make sure your value is communicated and understood. Realize that you are, in effect, raising money from your company to pay for the time and people you need.

Fear of Automation Fear of Automation

Can a pan create an award-winning meal without the chef? Can a scalpel perform surgery without a skilled surgeon to lead it? Can a paintbrush create a work of art without the artist? These tools and test automation are only as good as those who use them. In this column, Linda Hayes debunks the popular idea that streamlining through test automation will mean certain termination for employees. Linda explains that test automation can actually equate to becoming an indispensable team member.

Getting Good at Being Bad

Everyone should know by now that a problem caught early is cheaper to fix. But how many companies behave as if this is really true? In this column, Linda Hayes explains why protecting management from the truth about project problems may not be the wisest course of action.

STARWEST River or Lake? The Water Theory of Software

Heraclitus once said, "It is impossible to step into the same river twice." This is true for software, too. Software is constantly changing, and there are several theories on how these changes are introduced into production. Linda Hayes describes some of the theories and offers ways to navigate the seas of change.

A New Twist on Test Processes

Software Quality Assurance goes head-to-head with Business Process Assurance in this column. Linda Hayes explains the differences between the two processes and tells us why she thinks BPA may be the wave of the software-testing future.

The Sarbanes Effect on Software DevelopmentO
An Ingenious Solution
Test Organization Strategies
Automated Testability Tips
Real Money: Poor Software Testing Practices Cost US Companies $59 BillionA
Start a Revolution
Hope Happens
Make Your Point—Without Pointing a Finger

When errors are not detected during testing, somewhere down the line someone has to take responsibility. In this column, Linda Hayes shows you when and how to do so—and you might even be able to turn the situation to your advantage.

Avoiding the Script Cemetery

It's frightening how many companies are on their second, third, or even greater attempt to automate their testing—each time junking months or years of effort and work product. Here, test automation advisor Linda Hayes shows the way to avoid having to bury your automation project.

Addicted to Adrenaline
Does Test Automation Save Time and Money?
Quality Quest Software Quality Articles

Here are articles originally published in Datamation Magazine. Titles include "To Win at Software Development, Change the Game," "Maximizing Customer Coverage," "Management-Friendly Test Data," "The Pain of Platform Possibilities," "The Problem with Problem Tracking," "How to Achieve Effective Test Automation," "Coder's Conundrum," "The Data Dilemma: Test, Don't Experiment," "Adopt a Winning Strategy," "Fractional People," "The Irrational Ratio," "Testability Standards for Automation," "Checkpoint Charlie: The Hand-Off from Development to Test," "Don't Take Anything for Granted in Component Development," "Time-Boxing Your Way to a Better Product," "The Confidence Game," "When to Automate," "The Big Lie," "Process or Perish," "The High Cost of Low Investment," "The Three Faces of Testing," "Forget about 'Quality,'" "Don't Let Your Business Process Regress," "Testing: No Easy Way Out," "Boost Your Test Team's Value," "The Truth about Automated Test Tools," "The Tyranny of the Schedule," and "The Year 2000 and the S&L Crisis."