Is your company preparing for a capacity test? Are you unsure and uncertain about how to prepare for this test? This article proposes a few strategies to help companies overcome issues such as how to select business processes for a capacity test, the value of automation for a capacity test, and mitigating risk. A poorly coordinated and planned capacity test could prove costly and have a deleterious impact on the end-user's ability to conduct everyday tasks.

Customers don't always know what they want. That's a given. But even if they do know, they may not always be able to communicate it clearly. That's also a given. Given these givens, you have a much better chance of comprehending your customers' needs and concerns if you're a skilled information-gathering skeptic.

We create lists to help us prioritize tasks and stay on schedule. Sometimes those lists help us accomplish those tasks faster. Sometimes those lists simply chain us to an archaic way of doing things. Having a "To Do" list is a good thing if you don't let it prevent you from thinking outside the box. In this column, Elisabeth explains why the agenda items that don't make the list can often be some of the most important.

This checklist is a recommended guideline for the content of project management planing documentation

A project management planing document is applicable to any and all phases of a system / product life cycle.  The PMP may be applied to any type of computer system, software application development, or computer related project, regardless of the scope, size, complexity, or criticality.  The PMP is applicable to all forms of computer system product delivery media, including client/server, web-based, firmware, embedded systems code, programmable logic arrays, and software-in-silicon.