Articles

Three Ways to Mend Customer Relationships

What do you do if you find yourself in a situation where you have strained relations with the customer and, while the project may not be on the verge of collapse, your relationship with the customer is crumbling? Brad Egeland describes three ways to deal with this challenge.

Brad  Egeland's picture Brad Egeland
A Recipe for Increased Productivity

Payson Hall describes a recipe for productivity success. Some ways that could help you include learning to deal with information overload as well as adding administrative support in order to leverage existing staff by freeing them up to do more of the high-value work they do best.

Payson Hall's picture Payson Hall
It's All a Matter of Perspective

Everyone has a unique perspective on problems at work. Help your problems make it to the top of the queue by expressing them in terms of business value.

Johanna Rothman's picture Johanna Rothman
Management Myth #12: I Must Promote the Best Technical Person to Be a Manager

Managing requires a different skill set from technical work, yet many companies promote their best technical workers to management positions. Here are some things to consider when it's time to promote your technical workers.

Johanna Rothman's picture Johanna Rothman
Climbing the Learning Curve

It's a special challenge when your team has to learn new technologies and skills at the same time they're building a product. What can you do to manage the impact to delivery when your team needs to learn a new skill? Here, Esther Derby offers some strategies that support learning while building.

Esther Derby's picture Esther Derby
The Enterprise Product Owner: It Takes a Village
Slideshow

In classic Scrum textbooks, the Product Owner (PO) permanently hangs out in the agile team room, churning out a stream of user stories, regularly prioritizing the backlog, deciding color schemes for screen design-all while keeping the team focused and making coffee. In an enterprise agile project, it is physically impossible for one person to do everything the PO role requires. Elena Yatzeck believes the enterprise PO must be a team role, where the different people move in and out of their PO responsibilities in a disciplined and predictable way. To illustrate, Elena leads a simulation that takes you through a full enterprise agile project, providing shared PO resources to help you with each aspect of the project. She offers PO advice on organizational change models, team design techniques, extended story templates, and tips for backlog grooming.

Elena Yatzeck, JPMorgan Chase
The Next Level of Agile: DevOps and Continuous Delivery
Slideshow

Mature agile organizations are introducing continuous delivery as a crucial step to realize their goal of delivering business value rapidly. Andrew Phillips highlights implementation issues about how agile development can fit with enterprise release management policies and governance needs. Andrew outlines proven practices and selection criteria for tools to help you address these issues. Then, he presents a DevOps case study demonstrating the continuous delivery process for building, packaging, deploying, and testing a complex application. Find out about deployment support for server and resource configurations, application binaries, database upgrades and rollbacks, messaging, and enterprise service buses. With the right tools and processes you can develop an open, extensible framework that supports additional services and platforms.

Andrew Phillips, XebiaLabs Inc.
A Big Helping of DevOps with Career Advice on the Side
Slideshow

For decades-with the exception of agile-dev followers-the IT community has continued to build and protect its departmental silos. Project management, business analysis, development, testing, DB administration, and operations are just a few of the specializations that are carved out and institutionalized. Agile practices seek to eliminate the walls and empower people to deliver the highest value to the business. DevOps is the latest effort in this direction-bringing developers, testers, and operations together to replace their silos with a continuous collaboration pipeline. Paul Peissner introduces DevOps and explains how it is a key to transitioning from continuous integration (creating the finished software product immediately) to continuous delivery (making the product immediately available to users) and adding tremendous new business value.

Paul Peissner, CollabNet
It's About Products Not Projects: Product and Portfolio Roadmaps

If you are managing your portfolio using projects, and not products, you may be missing opportunities to deliver more business value to your organization. Product and portfolio roadmaps are a strategic tool that you can use to align business goals and value to product delivery plans. Ellen Gottesdiener explores the why's, what's, and how's of product roadmaps including the different types of product roadmaps, steps for building and sustaining product roadmaps, key planning inputs, who should be involved, and techniques for exploring and evaluating features along the roadmap. Roadmaps articulate how your products will achieve their vision, help uncover technology requirements, communicate to internal and external customers, and provide a sound foundation for planning. Learn how roadmaps can help you deliver the right products, address customer needs, and make tough choices that will deliver strategic value.

Ellen Gottesdiener, EBG Consulting, Inc.
Doing Agile in a Waterfall World? Without Breaking Your Neck
Slideshow

Although many of us want to use only agile practices, we often work alongside teams with strong waterfall traditions. If you’ve had trouble finding ways for your agile ideas to co-exist peacefully with traditional lifecycles, this session is for you. Jared Richardson describes key integration points between waterfall and agile teams, and demonstrates the best ways to work together-or to perform clean hand-offs, if necessary. He shows how to use adaptive planning while still providing accurate progress status to traditional PMO counterparts. Jared reviews popular agile practices and discusses how they best function in a hybrid environment. Together, you and Jared will build a common vocabulary, examine two project models-one traditional and one agile, and then combine them in a hybrid that keeps the best of both worlds.

Jared Richardson, RoleModel Software

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