Thinking about interacting with the customer at the start of the project? Who would argue against that? Well, it depends on what you call it. It also depends on whether you then do it without the benefit of the rest of the project team. Here, Ulrika Park helps us see what an agile approach to thinking about the requirements might look like.

Payson Hall writes that it is dangerous to describe or assess IT investments without context. As an IT professional, you need to work with accounting subject matter experts and take the time to develop more robust business proposals for your IT system that are explicit about costs and assumptions.

Johanna Rothman explains that management work is work, even if it appears that what managers mostly do is run from meeting to meeting. Management work is all about facilitating the work of other people, and when you perform great management, your team can create great products.

It takes more than just gathering a bunch of skilled testers in a room together to make a great test team. Learn how to analyze individual tester types, motivate your team, and achieve success.