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QA Management: All Bark and No Bite? Mike Talks shares with us the unlikely story of how his pet German Shepherd inadvertently became his team's QA manager. Talks explains how his German Shepherd was able to gather people together and have them talk to each other, similiar to what a QA manager does—keeping people on task, handing out assignments, and following up with team members.
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The Self-Abuse of Sprint Commitment Adam Yuret explains what can go wrong when teams blindly commit themselves to sprints; collaboration and quality suffer when we pressure people to work themselves to death by forcing them to promise things they cannot yet understand. Investing in systems-thinking approaches to improve the lives of our workers will pay dividends in improved quality, engagement, and creativity.
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Management Myth 27: We Can Take Hiring Shortcuts Hiring is difficult to do well, Johanna Rothman writes in her latest management myth piece. Because everyone who is looking to hire has a job, they think they know how to hire. But it’s not easy. You want to hire the best people you can who fit the team and the organization.
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A Primer on Negotiation Skills Negotiation skills are essential for team leads, tech leads, and project managers. As they gain seniority, these folks frequently find themselves thrust into both formal negotiations with vendors and suppliers as well as informal negotiations with management and their own staff, often without benefit of much preparation or training in the art and science of negotiation.
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How Pervasive Leadership Can Help You Manage Successful Projects Jean Richardson shares a story about how the idea of pervasive leadership can help you manage a successful project. In order to practice pervasive leadership, one must change one's mental model of "I" and "thou," act locally and think holistically, and enact empathetic stewardship.
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Management Myth 26: It’s Fine to Micromanage Johanna Rothman explains the challenges and pitfalls of micromanagement. Sometimes, managers micromanage when they need information. In that case, it’s easier to create an information radiator rather than have the manager come running to you every thirty minutes.
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Management Myth 25: Performance Reviews Are Useful Everyone needs feedback about their work. If you’ve done something great, you need to know—sooner rather than later. And if you’ve done something that wasn’t great, you need to know that, too. But people don’t need to be stack-ranked against each other. That doesn’t provide people any information about how they perform their jobs.
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Management Myth 24: People Don’t Need External Credit When you’re the manager, always make sure you know who performed the work, and make sure other people know, too. People want to know you appreciate them. They want to know you are willing to carry that appreciation up the corporate ladder. More importantly, they want to know you are not a jerk who will take credit for the work they perform.
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How Positive Psychology Can Help Your Organization Positive psychology is providing a new focus on effective ways to ensure that teams exhibit the right behaviors in a group or organizational setting. Closely related to many agile and lean concepts, these emerging practices are helping teams to improve communication, collaborate, and emerge as highly effective groups. Leslie Sachs explains what positive psychology is all about and how to start using these practices in your organization.
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Management Myth 23: You Can Manage Any Number of People as a Manager In her latest management myth piece, Johanna Rothman writes that your management position, first-line or not, is about building trusting relationships. If you start managing more than nine people, you are in danger of not being able to build those relationships.
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