personal improvement

When you’re the manager, always make sure you know who performed the work, and make sure other people know, too. People want to know you appreciate them. They want to know you are willing to carry that appreciation up the corporate ladder. More importantly, they want to know you are not a jerk who will take credit for the work they perform.

Jon Hagar writes that testers need to thoroughly understand what certification is all about. As a profession, we need to understand what these pieces of paper mean, the promises they can keep, what they may lead to, and some reasonable expectations for them.

Naomi Karten explains how logic-bubbles, those bubbles of perception within which a person is acting, can help you navigate the relationships between your team members. When people have perspectives different from yours, it could be that they’re misinformed, ignorant, or incompetent. But it could also be that their perspectives are as well-founded as your own when considered within their particular logic-bubbles.

Claire Moss shares with us a personal story on how using agile methods helped her family with managing meals and groceries. By using techniques like a Big Visible board, dinnertime for Moss’s family became less of a chore. Remember, nothing ever goes according to plan, but that's true for any healthy team.