One of the hardest daily tasks developers, QA, ScrumMasters, and product owners encounter is effective communication with others. Sound implausible? According to many articles, research, and personal observations, the main cause of project failure is not technology or hardware, but inefficient communication stemming from lack of effective communication between team members, incomplete business analysis, imprecise requirements, and vaguely formulated business objectives.

Leslie Sachs discusses the key people skills essential to appreciating how and which personality factors most impact one's ability to successfully implement core build and release management practices.

Personality matters a great deal when you need to be able to help a small team implement essential software configuration management practices. Small teams have dynamics just like any other team and you need to know what it takes to help your team achieve success. SCRUMs may have a maximum size of nine members, but you will likely find yourself in organizations where successful teams grow and you have to deal with the dynamics implicit in a successful team that now has new requirements for communicating and working together successfully. In this column, we will take a look at some of the essentials required for small teams.

Release management is a complex function that involves many essential technical tasks that must be completed in a very specific way. At first glance, one might think that Release Management has little or nothing to do with personality and psychology. In the book Configuration Management Best Practices: Practical Methods that Work in the Real World, Bob Aiello and I focused three of our fourteen chapters on the people side of CM. The fact is that people skills play an essential role in release management. Read on if you want to improve your ability to get the job done and achieve success in release management!