SM/ASM 2002 - Software Management & Applications of Software Measurement


Using a Process Database for Transition to CMM Level 4

When competition requires better, cheaper, and faster projects, organizations seek a quantitative understanding of productivity and quality. Moving to Capability Maturity Model (CMM) Level four or implementing a Six Sigma program helps provide that understanding. However, a frequently encountered problem is the lack of predictable processes or the lack of consistent data about these processes. Rick Hefner explains how to develop and maintain a corporate repository of historical performance and quality that's driven by business goals.

Rick Hefner, TRW Systems
Why Are My Pants on Fire?

Sometimes it seems we software managers are so busy responding to crises that we don't have time to go back and figure out how we got in the mess to begin with. Using real-world examples, Elisabeth Hendrickson explores some of the most common causes of constant crisis mode, and what you can do to break the pattern. This presentation arms you with fire prevention tools-and fire-resistant pants.

Elisabeth Hendrickson, Quality Tree Software, Inc.

Why Nobody in Our Business Can Estimate

To put it politely, software estimation has proven to be challenging. But to be frank, software estimation has proven to be a nightmare. Most organizations that develop software have lost all credibility with their clients when it comes to simple questions like "When will you be done?" and "How much is it going to cost?" In this fast-evolving industry, one thing is clear: Time hasn't given us a chance to improve our estimating skills.

Tim Lister, Atlantic Systems Guild, Inc.


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