One of my mentors, whom I admire, once told me, "Quality is not only QA's responsibility; everyone- from development engineers to technical architects, to product managers need to share the responsibilities. In a QA role, if you want to be successful, you have to know the right amount of information from everyone and always ask questions." I took my mentor's advice very seriously.
There is a lot of interest in organizations around a transformation to agility. However, the focus is usually on agile development, so it may not be clear how software testing is done in agile. If you're responsible for leading your testing teams, don't let them be left behind. Here’s how you can make testers part of the transformation, too—step by step, because this is agile, after all.
As an advocate for quality, you look at the product, take into account time, budget, and other business constraints, and recommend fixes to ship a product with the best possible quality. ... And the businesspeople in production don’t want to fix it. How can you communicate bugs and risk to people who don't want to listen? Instead of getting frustrated, you need to frame issues in a meaningful way—and, if you have to, let people fail.
A test manager has to perform in multiple dimensions, using a variety of professional and interpersonal skills daily. With all these career facets, there are lots of different areas that can pose a problem. Here are the most common (and most annoying) things a test manager typically hears on a regular basis, as well as some strategies for how to deal with them.
Of all issues that impact getting quality products out on time, the team should never focus on simply managing costs. To minimize the risk of perpetual product delivery delays, define what “done” really means.
We’ve all worked with a talented developer who can be a frustrating challenge to manage. First-time managers may unknowingly encourage bad behavior. There are several innovative ways to resolve the situation.
Gene Gotimer, principal consultant at Coveros, chats with TechWell community manager Owen Gotimer about the challenges individuals and organizations face while we work from home during this global pandemic and how getting thrown into remote work could shape our future.
In this interview, Melissa Tondi, senior QA strategist at Rainforest, discusses the foundation you need in order to have a positive introduction for new tools and technologies. She explains why the team leader has to understand what motivates each individual and how to get them excited about their job. Melissa says team members also have to realize that if they are in any way involved in testing software, they are a technologist, so they have to embrace the tools and technology that will continuously improve and streamline repetitive tasks.
In this interview, Jason Wick, senior manager at MakeMusic, discusses his STAREAST presentation about eight ways you could be making your one-on-one meetings completely useless. He discusses in depth what he feels is the number one way to ruin these meetings: holding back on feedback. He also offers advice on how you can educate your team leader to avoid the pitfalls that lead to ineffective one-on-ones.
Drawing from her own experiences across twenty years in a range of industry roles, Jaimee Newberry shares true stories of at least a dozen tiny but important things she still sees every day that could make all the difference in how people work with you.
Taking a newly formed distributed Scrum team from mediocre to high-performing has its share of challenges, including differences in language, culture, and time zones; a misunderstanding of Scrum; and the "us versus them" mentality.