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10 Piece Toolbox to Influence Organizational Change

Many organizations try to implement change. This includes everything from the introduction of a new planning tool or estimation method, to a company-wide process improvement program. Often these attempts fail due to a lack of skills to effect change. When new ideas are introduced they are either abandoned after a short time or adopted by only a few people.

Whenever an organization wants to change there are some key principles that it must consider in order to be successful. This paper covers the principles that lead to change.

Mary Sakry
Starting a Requirements Management Initiative

This paper describes one of HP Division's experiences in starting an initiative that significantly changed the way in which its managers, engineers, and marketing specialists understand and implement product requirements management.

The experiences detail how, by maturing our requirements management practices, our organization was able to address the following issues: 1) information redundancy and synchronization, 2) inconsistent documentation format and content, 3) inefficient requirements elicitation, communication, and review procedures, and 4) lack of customer focus. The paper also offers recommendations for those organizations that plan to start a similar initiative. Finally, it discusses plans to improve our requirements practices on future projects.

TechWell Contributor's picture TechWell Contributor
How Testers Can Use a Software Reliability Engineering Maturity Model on Their Web Sites

Software Reliability Engineering (SRE) is a practice that reduces risks of unreliability or unavailability of release product, missed schedules, and cost overruns by quantitively planning and guiding software development and test to meet user needs.

John Musa
Tools of the Trade How to Automate a Software Repository

This paper describes a case study of the Rockwell Collins approach to repository automation, specific examples of tools implemented, and benefits realized through automation.

TechWell Contributor's picture TechWell Contributor
Candidate Interviewing for Fun and Profit

This paper describes a pilot project that utilized this process and provided lessons-learned for those who wish to use this process in the future. This paper does not discuss issues related to recruiting, phone interviews, final hiring decision and success criteria set by the human resources (HR) department.

TechWell Contributor's picture TechWell Contributor
Defining and Managing Project Focus

Most project managers want to reduce risk during a project. One way to reduce overall risk is to define and focus the project goals up front, and continually verify those goals and progress toward those goals during the project.

Johanna Rothman's picture Johanna Rothman
Internationalization and Localization Issues in Testing

This paper is focused on the great need for software testers to ensure the quality of software being prepared in different languages and locations. In a presentation and accompanying paper, Jeff Jewel discusses such issues as GUI differences, special character sets, formats and standards, multiple versions of software, and cultural aspects of testing.

TechWell Contributor's picture TechWell Contributor
Quality Quest Software Quality Articles

Here are articles originally published in Datamation Magazine. Titles include "To Win at Software Development, Change the Game," "Maximizing Customer Coverage," "Management-Friendly Test Data," "The Pain of Platform Possibilities," "The Problem with Problem Tracking," "How to Achieve Effective Test Automation," "Coder's Conundrum," "The Data Dilemma: Test, Don't Experiment," "Adopt a Winning Strategy," "Fractional People," "The Irrational Ratio," "Testability Standards for Automation," "Checkpoint Charlie: The Hand-Off from Development to Test," "Don't Take Anything for Granted in Component Development," "Time-Boxing Your Way to a Better Product," "The Confidence Game," "When to Automate," "The Big Lie," "Process or Perish," "The High Cost of Low Investment," "The Three Faces of Testing," "Forget about 'Quality,'" "Don't Let Your Business Process Regress," "Testing: No Easy Way Out," "Boost Your Test Team's Value," "The Truth about Automated Test Tools," "The Tyranny of the Schedule," and "The Year 2000 and the S&L Crisis."

Linda Hayes's picture Linda Hayes
Using a Web-Based Test Management Tool

Early in the world of the Web, Lockheed Martin Astronautics began using web technology to facilitate test procedure execution. The tool supports our integrated team of systems, hardware, software test, and quality assurance engineers.

Jon Hagar's picture Jon Hagar
Estimate Professional version 3.0: Product Review

Estimate Professional (from the Software Productivity Centre) is a software estimation model designed for the occasional user. Unfortunately, complex tools such as this one require more assistance for the user.

James Heires


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