The Quality Management System (QMS) aims at automating the Quality Processes in a Software Industry. The system is built having Adaptive Quality System (AQS) as its reference.

To many organizations, the concept of metrics is foreign. Even after taking training on metrics usage, few organizations take advantage of the value metrics can bring. This paper presents the special challenges online companies face, describes a practical plan for rolling out test metrics, and shows how test metrics collection and analysis can reduce cycle time and provide meaningful information to the development team.

Many organizations try to implement change. This includes everything from the introduction of a new tool or method, to a company-wide process improvement program. Often these attempts fail because too much is attempted too quickly with little thought to the most effective sequence of events. When new ideas are introduced they are either abandoned after a short time or adopted by only a few people.

Whenever an SEPG (Software Engineering Process Group) or process improvement team wants to deploy a change, there are some key principles that it should consider to be successful. This paper covers the use of an adoption curve that categorizes an SEPG¹s target audience into five groups:

• Fanatics and early champions
• People that are almost ready for the change
• People that need evidence
• Heavy skeptics
• Laggards

Understanding these groups helps the SEPG to:

• Increase the speed of deployme

This checklist summarizes the steps for securing an investment in testing. The process is neither sequential, nor automatic. That's part of the point. This is essentially a mechanism for securing investment (resources and commitment) to produce some value for the organization.