It is time to test the customer experience. If you test customer experience, you are likely to find out how customers behave at every step of their journey and what steps they never get to. Therefore, you will optimize stages that need improvement in the right order.
When testing websites, most software testers check the functionality and the UI of the page. But webpage optimization is another area that should get consideration. There are a variety of factors, such as relevance and readability, that search engines consider in webpages before assigning a position in search results, and testers can help positively influence this ranking by increasing site speed and removing blockers to usability.
Today’s mobile behaviors and expectations have radically changed, a result of the continuous evolution of mobile technology and the myriad new ways users can now interact with mobile. Because of this advancement in technology and user behavior, testing organizations must also advance their mobile testing solutions to ensure they continue to deliver the most intuitive, up-to-date experience possible.
Chris Nodder explores the emerging need to focus on a software app's user experience. It doesn’t have to cost a fortune to perform some basic user experience analysis as long as it is done early and tested throughout a project’s lifecycle.
Ten percent of the world's population lives with some sort of disability. So, is your software product optimized accessible to these people? Rajini Padmanaban takes a look at the different types of disabilities out there and the ways to ensure your product works well with as many of these needs as possible.
In this interview, Marjana Shammi, the test lead at IceMobile, digs into a tester’s experience with user experience mapping. She explains the basics of experience mapping and tells how testers create great test ideas from that data.
In this interview, Parimala Hariprasad discusses her presentations that cover user experience testing, how to create a test strategy for today's mobile apps, and how analytics and user reviews can facilitate the creation of a good test strategy that evolves over time.
In this interview, Mike Benkovich, the founder of Imagine Technologies, digs into his upcoming tutorial at the Mobile Dev + Test Conference, Building Universal Apps for the Windows Platform. He covers the advantages of the Windows platform, as well as the process of making an app universal.
In this interview, David Meyer, who manages mobile banking product development at FIS, talks about his upcoming Mobile Dev + Test presentation. He discusses his relationship and experience with wearables and details the many facets of contactless payment applications.
As mobile devices, tools, operating systems, and web technologies rapidly evolve, testers in this changing domain must quickly adapt their thinking. Testers often struggle to find critical vulnerabilities and bugs in mobile applications due to lack of guidance, experience, and the right...
Have you experienced difficulties eliciting “what would you like the system to do” from customers and SMEs? Have you then delivered the system only to find that the users don’t like it, even though it meets their stated requirements exactly? Cathy Sargent shares a technique for using...
The introduction of mobile devices and applications presents new challenges to traditional usability testing practices. Identifying the differences between usability testing techniques for traditional desktop applications and mobile applications is critical to ensuring their acceptance and...