usability

Articles

User analytics Focus Your Testing by Understanding How Customers Use Your Product

If you're uncertain about where to focus your testing or what kind of testing you should be doing, look at what your users are telling you. Understanding the analytics of how your customers use your application can help you improve your test efforts. This article explores instances of how this data can inform user interface automation, compatibility testing, and web services tests.

John Ruberto's picture John Ruberto
mobile apps Testing Usability for Mobile Applications

Mobile usability goes a long way in enhancing end-user app acceptance. But usability starts with the user, and users differ in terms of knowledge, interests, goals, and so on. This article discusses some core usability characteristics that matter to customers, and how test engineers can understand and achieve them.

Mukesh Sharma's picture Mukesh Sharma
Flow chart algorithm The User and the Algorithm

When testing, it's easy to call problems with how you'd use the software out of scope, dismissing them as "-ities," like usability, scalability, or security. Some test teams explicitly carve off all these concerns and say they are only dealing with functional testing. Yet the questions raised by this sort of thinking can lead directly to high value for customers.

Matthew Heusser's picture Matthew Heusser
Ubertesters logo One Experience with Ubertesters, a Mobile Test Management Platform

Many companies creating mobile apps struggle to find the time to test on a variety of devices, organize bug reports, and resolve issues efficiently. Andrew White’s organization tried Ubertesters, a platform that provides a team of mobile testers and a set of features for feedback. This is his account of how it affected their test process.

Andrew White's picture Andrew White

Better Software Magazine Articles

Incorporating User Experience into Early Agile Cycles

Chris Nodder explores the emerging need to focus on a software app's user experience. It doesn’t have to cost a fortune to perform some basic user experience analysis as long as it is done early and tested throughout a project’s lifecycle.

Chris Nodder's picture Chris Nodder
Usability Testing with "CAN I USE THIS?"

David introduces a unique approach for application usability testing. Each letter of the memorable "CAN I USE THIS?" will assist with test idea generation.

David Greenlees's picture David Greenlees
No One Left Behind: Make Time for Accessibility Testing

Ten percent of the world's population lives with some sort of disability. So, is your software product optimized accessible to these people? Rajini Padmanaban takes a look at the different types of disabilities out there and the ways to ensure your product works well with as many of these needs as possible.

Rajini  Padmanaban's picture Rajini Padmanaban
When Software Smells Bad

Most software needs to be "maintainable" and have high "internal quality." But what does that mean in practical terms? Code smells form a vocabulary for discussing code quality and how well suited code might be to change. The smells also provide good indications as to what to refactor and how.

Interviews

Marjana Shammi discusses user experience mapping Testing Based on Actual User Experiences: An Interview with Marjana Shammi
Video

In this interview, Marjana Shammi, the test lead at IceMobile, digs into a tester’s experience with user experience mapping. She explains the basics of experience mapping and tells how testers create great test ideas from that data.

Jennifer Bonine's picture Jennifer Bonine
Parimala Hariprasad discusses Test Strategies for Mobile Apps STAREAST 2015 Interview with Parimala Hariprasad on Designing a Robust Test Strategy for Mobile Apps
Video

In this interview, Parimala Hariprasad discusses her presentations that cover user experience testing, how to create a test strategy for today's mobile apps, and how analytics and user reviews can facilitate the creation of a good test strategy that evolves over time. 

Jennifer Bonine's picture Jennifer Bonine
Mike Benkovich discusses building Windows apps Building Universal Apps for the Windows Platform: An Interview with Mike Benkovich
Podcast

In this interview, Mike Benkovich, the founder of Imagine Technologies, digs into his upcoming tutorial at the Mobile Dev + Test Conference, Building Universal Apps for the Windows Platform. He covers the advantages of the Windows platform, as well as the process of making an app universal.

Josiah Renaudin's picture Josiah Renaudin
David Meyer discusses wearable technology Wearables and Contactless Technology: An Interview with David Meyer

In this interview, David Meyer, who manages mobile banking product development at FIS, talks about his upcoming Mobile Dev + Test presentation. He discusses his relationship and experience with wearables and details the many facets of contactless payment applications. 

Josiah Renaudin's picture Josiah Renaudin

Conference Presentations

Collocated West Logo Use Business Analysts for User Interface Design
Slideshow

Have you experienced difficulties eliciting “what would you like the system to do” from customers and SMEs? Have you then delivered the system only to find that the users don’t like it, even though it meets their stated requirements exactly? Cathy Sargent shares a technique for using...

Cathy Sargent
Usability Testing Goes Mobile
Slideshow

The introduction of mobile devices and applications presents new challenges to traditional usability testing practices. Identifying the differences between usability testing techniques for traditional desktop applications and mobile applications is critical to ensuring their acceptance and...

Susan Brockley, ExxonMobil
Plotting a Better Beer with Geolocation: An Untappd Case Study
Slideshow

Geolocation enhances the experience of many services and provides users with customized results based on their current location. Many people don’t realize what an important role geolocation can play in locating their favorite beer—and Untappd, a mobile application around beer discovery...

Greg Avola, Untappd
Improving the Mobile Application User Experience (UX)
Slideshow

If users can’t figure out how to use your mobile applications and what’s in it for them, they’re gone. Usability and UX are key factors in keeping users satisfied so understanding...

Philip Lew, XBOSoft

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