people metrics

Articles

head with gears inside Does Domain Expertise Really Matter?

Many job descriptions include a requirement for domain expertise to filter candidates for testing jobs. But is expertise really necessary before joining a team? Does it ensure a good tester? Justin Rohrman digs into his experiences in difficult business domains, what expertise means, and how it applies to software testing.

Justin Rohrman's picture Justin Rohrman
Female Testers Why You Need Female Testers on Your Team

There is a great deal of conversation around the lack of female representation in Silicon Valley. While striving for more equal demographics within the IT world is a worthy cause in its own right, it is actually to our industry’s detriment when we fail to actively include women on testing teams. Read on to learn why.

Joseph Ours's picture Joseph Ours
Ethics of a Testing The Ethics of a Testing Job Interview

When conducting a testing job interview, of course you want to ask questions to be sure the candidate has the skills necessary for the position. But what sorts of questions go too far? Is it ethical to ask a candidate to solve an actual problem your company is experiencing—even if you don't end up hiring him? This article explores some moral gray areas.

Jeremy Carey-Dressler's picture Jeremy Carey-Dressler
Spiral of an Organization Avoiding the Organizational Death Spiral

The death spiral supersedes the death march in that the death march is a singular event, whereas the death spiral is systemic. It is the result of organizational dysfunction where teams march toward deadline after deadline without reflecting on or questioning if there is a better way to deliver software. There is! Take these positive steps.

Thomas Wessel's picture Thomas Wessel

Better Software Magazine Articles

All Customers Are Not Created Equal All Customers Are Not Created Equal

Software developers may not think they have much to do with customers, but it is wise to consider the customer in all you do, from collecting requirements to design and implementation.

Regina Evans's picture Regina Evans
overwhelmed at work Saying No to More Work

We’ve all been placed in the situation where a boss asks you to perform more work than you can possibly handle. Johanna Rothman knows firsthand that there is a better way to respond that benefits you and your manager.

Johanna Rothman's picture Johanna Rothman
Cracking the Code on Millennials

Our latest generation of programmers, project managers, and testers is perceived to be uninterested, unmotivated, and difficult to manage. Jason Garber presents innovative techniques you can use to lead your next rising star.

Jason Garber's picture Jason Garber
Planning to Performance Test Your App? Think Again!

To complement functional validation, software teams are expected to validate performance. But, according to Jun Zhuang, you must be prepared to invest time, personnel, and resources to benefit from performance testing.

Jun Zhuang's picture Jun Zhuang

Interviews

Why Manual Testers Shouldn't Fear Automation: An Interview with Chris Loder
Video

In this interview, Chris Loder, automation architect at InGenius Software, addresses the misconception that the goal of automation is to replace manual testers.

Jennifer Bonine's picture Jennifer Bonine
Paul LaRue discusses successful team leadership How to Tell Your People They're Worthless: An Interview with Paul LaRue
Podcast

In this interview, Paul LaRue, creator at The UPwards Leader, discusses how you should and shouldn't lead a team. He tells a story about a colleague whose tactics made it difficult to lead a team, as well as what he learned from her many mistakes along the way. 

Josiah Renaudin's picture Josiah Renaudin
Mike Trites talks about improving the quality of your metrics Improving the Efficiency of Your Metrics: An Interview with Mike Trites
Podcast

In this interview, Mike Trites, a senior test consultant, talks about his upcoming presentation at STAREAST 2014, the future of metrics, the importance of improving the efficiency of your metrics, and even an interesting take on the old phrase that numbers never lie.

Cameron Philipp-Edmonds's picture Cameron Philipp-Edmonds
IT leadership specialist Eric Bloom From Steve Jobs's Leadership Style to IT's Evolution in the Workplace: An Interview with Eric Bloom—Part 1
Podcast

Eric Bloom is a writer for TechWell and is the president and CTO of Manager Mechanics LLC. In part one of this interview, Eric discusses a new class he is working on based on Steve Jobs's leadership style, the importance of product ownership, and thinking outside your given role.

Jonathan Vanian's picture Jonathan Vanian

Conference Presentations

STARCANADA Why Military Veterans Make Exceptional Testers
Slideshow

Hiring trained talent has been a challenge for IT organizations for several years now. How do you find a steady source of qualified candidates for entry-level QA and QE positions, especially considering colleges and universities don't include a software quality assurance curriculum?...

Brenda Hall
STARWEST 2018 The Art of Software Investigation
Slideshow

Although processes and tools play an important role in software testing, the most important testing tool is the mind. Like scientists, testers search for new knowledge and share discoveries—hopefully for the betterment of people’s lives. More than sixty years ago, William I.B. Beveridge reframed discussion of scientific research in his classic book The Art of Scientific Investigation. Rather than add to the many texts on the scientific method, he focused on the mind of the scientist. Join Ben Simo as he applies Beveridge’s principles and techniques for scientific investigation to software testing today. Learn to discover and communicate new knowledge that matters; to think—and test—like scientists; and to continually prepare, experiment, exploit chance, imagine productively, apply intuition and reason, tune observation, and overcome resistance.

Ben Simo
Agile Dev West 2018, Better Software West 2018, DevOps West 2018 Creating an Innovation-Rich Culture
Slideshow

It's important to create a culture that inspires and infuses your development team with great ideas. But ideas are not action. Ideas in and of themselves are nothing more than unrefined, random thoughts, and worse, most ideas never get implemented. Even when you do follow through on some of the best ideas, they can cause great harm without proper planning and execution. While creativity is an asset, unbridled creativity where disparate ideas abound outside a sound decision-making and execution framework will create distraction and chaos. In this session, Melissa Petak will show you how to transform your organization into a value-creating machine. Using Forbes 15 elements of spurring innovation, Melissa will show you how to balance your innovation portfolio, establish a competitive advantage, and drive business engagement. You'll learn how to create a corporate culture that turns ideas into innovation.

Melissa Petak
Better Software West 2018, Agile Dev West 2018, DevOps West 2018 Create Influence, on Demand
Slideshow

The effectiveness of agile approaches are built on influence rather than authority. Practices like collocation and stand-ups actually amplify influence, leveraging behavior patterns built into humans through biology and social conditions. In this workshop, Bernie Maloney will show you how to unpack some fundamental influence patterns, gleaned from typical collaboration ceremonies, and turn them into conscious tools for leadership. Through interactive exercises, you’ll amplify and practice your ability to influence by quickly establishing and building rapport via all forms of active communication: words, inflection, and body language. Bernie will then show you how to extend these tools to lead individuals and teams, and influence upward in your organization as well. You will take away a set of simple yet subtle techniques to improve your communication effectiveness.

 

Bernie Maloney

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