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Measuring and Improving Process Capabilities

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About The Author

Anoop Kumar has a Bachelor of Engineering degree in Metallurgy from the University of Roorkee. He has done post graduation in Industrial Engineering from NITIE, Mumbai. He has worked with Infosys since May 2000. Presently, he is a member of SEPG in Quality Department and looks after the organization-wide Metrics Program. Prior to Infosys, he has  worked in Tata Steel for eight years in the areas of statistical process control, process benchmarking, implementation and audit of ISO 9000 quality systems, operations research, and facilitation of company-wide quality improvement programs.

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