Robert L. Glass
Member for
15 years 6 monthsRobert L. Glass is the president of Computing Trends, publishers of the Software Practitioner newsletter. He has been active in the field of computing and software for over 45 years, largely in the industry (1954-1982 and 1988-present), but also as an academic (1982-1988). He describes himself by saying "my head is in the academic part of computing, but my heart is in its practice."
Robert L. Glass is the president of Computing Trends, publishers of the Software Practitioner newsletter. He has been active in the field of computing and software for over 45 years, largely in the industry (1954-1982 and 1988-present), but also as an academic (1982-1988). He describes himself by saying "my head is in the academic part of computing, but my heart is in its practice."
All Articles by Robert L. Glass
All Stories by Robert L. Glass
| Quality: What a Fuzzy Term Most people in the software field don't seem to understand even the basics of what software quality means, even those who are labeled as quality "experts." They see it as being error free, satisfying users, meeting requirements, or hitting cost or schedule targets. But in reality, it's only partly about some of those things, and not at all about others. In this column, I try to set those erroneous viewpoints aright. |
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| ERP Maintenance: Keeping Up with the Changes In his column, Bob Glass takes what he thinks is a short step to the edge of the arena of software testing and quality. He's talking about software maintenance, and the maintenance of a particular kind of software. Why? Because maintenance involves a great deal of testing and quality work, and because maintenance is arguably the most important consumer of software dollars. |