Linda Westfall
Member for
27 years 1 monthLinda Westfall is the President of The Westfall Team, which provides Software Metrics and Software Quality Engineering training and consulting services. Prior to starting her own business, Linda was the Senior Manager of the Quality Metrics and Analysis at DSC Communications where her team designed and implemented a corporate wide metric program. Linda has over twenty years of experience in real time software engineering, quality and metrics. She has worked as a Software Engineer, Systems Analyst, Software Process Engineer and Manager of Production Software. Very active professionally, Linda Westfall is Chair of the American Society for Quality (ASQ) Software Division. She has also served as the Software Division’s Program Chair and Certification Chair and on the ASQ National Certification Board.
Linda Westfall is the President of The Westfall Team, which provides Software Metrics and Software Quality Engineering training and consulting services. Prior to starting her own business, Linda was the Senior Manager of the Quality Metrics and Analysis at DSC Communications where her team designed and implemented a corporate wide metric program. Linda has over twenty years of experience in real time software engineering, quality and metrics. She has worked as a Software Engineer, Systems Analyst, Software Process Engineer and Manager of Production Software. Very active professionally, Linda Westfall is Chair of the American Society for Quality (ASQ) Software Division. She has also served as the Software Division’s Program Chair and Certification Chair and on the ASQ National Certification Board.
All Articles by Linda Westfall
All Stories by Linda Westfall
| Software Customer Satisfaction This paper includes details on designing your own software customer satisfaction questionnaire, tracking survey results and example reports that turn survey data into useful information. |
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| Definition of Defect Density This brief paper by Linda Westfall defines the defect metric of Defect Density and gives two examples of how it can be reported and utilized. |
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| Definition of Defect Density This brief article by Linda Westfall defines the defect metric of Defect Density and gives two examples of how it could be reported and utilized. |
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| Seven Steps to Designing a Software Metric If the metric is to provide useful information, everyone involved in designing, implementing, and collecting data for and utilizing a software metric must understand its definition and purpose. This paper outlines seven steps to documenting the design of software metrics in order to ensure this understanding. |