If the metric is to provide useful information, everyone involved in designing, implementing, and collecting data for and utilizing a software metric must understand its definition and purpose. This paper outlines seven steps to documenting the design of software metrics in order to ensure this understanding.
Linda Westfall is the President of The Westfall Team, which provides Software Metrics and Software Quality Engineering training and consulting services. Prior to starting her own business, Linda was the Senior Manager of the Quality Metrics and Analysis at DSC Communications where her team designed and implemented a corporate wide metric program. Linda has over twenty years of experience in real time software engineering, quality and metrics. She has worked as a Software Engineer, Systems Analyst, Software Process Engineer and Manager of Production Software. Very active professionally, Linda Westfall is Chair of the American Society for Quality (ASQ) Software Division. She has also served as the Software Division’s Program Chair and Certification Chair and on the ASQ National Certification Board.
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