Bill Tuccio

I felt I had reached an epiphany in my career as a developer when a customer accused me of being a stalker. OK, you're probably thinking, "A developer who's a stalker-not a surprise!" Busy customers might not recognize the pivotal role they play in requirements validation, so I designed a simple yet robust logging solution that allows me to verify that customers are fulfilling their testing responsibilities.

In 1897, a little girl wrote to a newspaper, which was revered for its truthfulness, to ask if Santa Claus really existed. The newspaper published the now-famous letter and a response. Always looking for ways that history speaks to current-day software testers, managers, and others, Bill Tuccio adapts the historic exchange in this article.