Testing has changed a lot in the last ten years. Although some traditional techniques are still useful, many testing activities are being done by developers, users, and other nonprofessional testers. Consequently, the role of test manager has changed into more of a test assurance officer and coach. The way this new role is implemented can differ from situation to situation. Here’s how it can be useful.

The concept of accessibility has been around for more than twenty years, yet it’s only recently that more companies have started including it in their development efforts. Developers and testers are recognizing the advantages of incorporating accessibility techniques into their processes. Here are some of these methods specific to agile software development, including a handy checklist.

Many testers spend their time doing functional testing and don't come out of this cocoon. But software testing is all about discovering quality-related information to assist stakeholders in making informed decisions, and there are multiple ways to discover information in addition to functional testing. Here are six actions that will help you add more value to your projects.

There are many metrics to measure the effectiveness of a testing team. One is the rejected defect ratio, or the number of rejected bug reports divided by the total submitted bug reports. You may think you want zero rejected bugs, but there are several reasons that’s not the case. Let's look at types of rejected bugs, see how they contribute to the rejected defect ratio, and explore the right ratio for your team.