quality management

Articles

Identical bugs under a magnifying glass When Testers Should Consider a Bug a Duplicate

When can a bug report be considered redundant because it is already reported in the bug management system? If you ask the developers, if two bugs are caused by the same mistake in the code, it’s enough to report one of them. But Michael Stahl has good arguments from a tester's perspective about why it's better to err on the side of over-reporting bugs.

Michael Stahl
Testing code Hybrid Verification: Mixing Formal Methods and Testing

The ability to verify contracts either statically or dynamically, coupled with recent advances in proof technology, has opened up a new and promising approach to verification. Critical code can be proved with formal methods, and less critical code can be verified using traditional testing, with a clear separation at the interfaces between the two.

Ben Brosgol
4 steps in a QA process 4 Strategies for a Structured QA Process

Being a software tester is no longer just about finding bugs. It is about continuous improvement, defining a clear test strategy, and going that extra mile to improve quality. Following a consistent, structured approach to QA will help you acquire more knowledge about the product you are testing, ask questions you otherwise may not have thought of, and become a true owner of quality.

Praveena Ramakrishnan
Clipboard criteria checklist Exit Criteria, Software Quality, and Gut Feelings

Bug counts and trends don't cover all the quality aspects of a product. A good exit criteria list provides an orderly list of attributes that research and experience showed to have impact on product quality, so you can monitor the product quality at any given time and forecast the expected status at release. That's how you improve your product.

Michael Stahl

Better Software Magazine Articles

Achieving Continuous Improvement and Innovation in Software

There is tremendous pressure on software development teams to deliver software faster, better, and cheaper. Quality engineering with a focus on innovation is the answer

Michael Sowers
handstand The Power of Thinking Upside Down

Software developers can become bogged down trying to keep up with agile process and procedures. Get better results by rethinking your approach to balancing focus, agility, management, and testing.

Paul McMahon
Quality Assurance Is a Process, Not a Department

QA is often considered that lonely department of testers whose job is to find defects before the customer does. It's not always glamorous, but QA deserves to be recognized as a key cog in the testing  machine. To achieve business goals, it is Susan Bradley's view that the QA process needs to be embraced throughout the entire software development lifecycle.

Susan Bradley
The Danger of Testing "Only" Stories

Finding defects late is a common issue when teams don't consider levels of precision or detail. You must take into account how stories and features fit into the system. In this FAQ column, Janet Gregory tells you how you should remember the big picture—even while testing the small stuff.

Janet Gregory

Interviews

Sam Kaufman Why Bug Reporting Is More Important than Ever Before: An Interview with Sam Kaufman

In this interview, Sam Kaufman, the founder and CTO of BugReplay, explains why most teams don’t put enough emphasis on bug reporting—even though agile and DevOps have made it even more important than before. He also details where DevOps can improve and where he sees it in five years.

Josiah Renaudin
Annette Ash Motivate and Inspire Software Quality Goals: An Interview with Annette Ash
Video

In this interview, Annette Ash, a coach and trainer with SolutionsIQ, talks about the dirty term in the room: quality metrics. She reveals whether tracking metrics is beneficial, what it accomplishes, and what should be tracked with regards to software quality.

Jennifer Bonine
Effective Software Quality Management The Blueprint for Effective Software Quality Management: An Interview with Neeraj Tripathi

In this interview, Neeraj Tripathi, vice president of Global QA at Infor, goes over the principles of effective software quality management. He explains how to measure customer satisfaction and how active QA involvement eliminates defects early and shifts quality left.

Josiah Renaudin
Andreas Grabner discusses DevOps DevOps: Find Solutions, Not More Defects: STARWEST 2015 Interview with Andreas Grabner
Video

In this interview, TechWell speaks with Andreas Grabner, a performance engineer who has been working in this field for the past fifteen years. At STARWEST 2015, he presented DevOps: Find Solutions, Not More Defects.

Josiah Renaudin

Conference Presentations

BSE Testing Measure Anything: The Quality, Productivity, Predictability, and Engagement Model
Slideshow

Measuring software development is difficult. Measuring the return on investment (ROI) of complex initiatives (such as adopting agile) is even more difficult. One department at IBM struggled to reduce a list of 150 metrics down to a top twenty to use in consulting engagements. Through the...

Anthony Crain
STARCANADA Testing Transforming Your QA and Test Team
Slideshow

QA and test departments often are composed of employees with business backgrounds who have little training when it comes to software testing. Though they are engaged, these team members can get overwhelmed by the thousands of test cases they have to execute over and over...

Sophie Benjamin
STARCANADA Testing Implementing a Test Dashboard to Boost Quality
Slideshow

You are responsible for addressing quality problems that are plaguing your product and having an adverse impact on the business. Have you been challenged to provide a simple mechanism for quantifying and tracking key performance indicators selected by your organization. The ultimate goal...

Scott Acker
Agile DevOps Software Craftsmanship in an Agile Environment
Slideshow

In the past two decades agile has become the popular development methodology. Businesses have been rushing to adopt agile processes because it promises to save money and deliver working software more quickly. However, for many businesses, software quality has not improved—and...

Chris McKenzie

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