Testers gather lots of metrics about defect count, test case execution classification, and test velocity—but this information doesn't necessarily answer questions around product quality or how much money test efforts have saved. Testers can better deliver business value by combining test automation with regression analysis, and using visual analytics tools to process the data and see what patterns emerge.
One key benefit of metrics is that they can be measured using a standard process; we can explain the numbers, and leadership can understand what that means. The downside is that it is only a measurement, so issues can easily hide until they become problems, and great work can also go unrepresented. Sporting events are a great example: The end score tells you who won, but not the details of the game. We need to look deeper.
There’s a bit of hype in terms such as business intelligence, data analytics, and data mining. In testing terms, though, it means working with scripts and databases, often without traditional GUI interaction. But core testing skills—analysis, synthesis, modeling, observation, and risk assessment—will still help you go far in business intelligence testing.
CRM systems manage a company’s business relationships, including customers’ data, information, and interactions, so there’s a lot that can—and should—be tested. Viktar Sachuk talks about his experience in testing CRMs to provide some tips for dealing with the trickiest parts of CRM testing, specifically focusing on some preparatory measures, functional testing, integration testing, and test automation.
There are those agilists who believe there is no place for a business analyst on their team. Joy Beatty and James Hulgan, both experienced agile consultants, refute this belief and explain how business analysts can enhance the effectiveness of most any agile team.
If you are considering leaving the nest to self-fund your own endeavor, you may want to read about Mike Botsko's experience creating a cloud-based, bug-tracking app called Snowy Evening. What started out as a lot of fun quickly turned into a tough journey. Don't worry—it has a happy ending!
By emphasizing better communication and collaboration between software development and IT, this article explores ways to establish trust by focusing on customer value. For example, Manoj Khanna suggests continuous integration and validation as techniques that helps build that trust.
What do you consider the role of product owner in an agile development project to be? Bob presents a compelling perspective that a product owner has four distinct critical roles that can prove impactful to a team's success.
Greg Paskal, test automation lead at Ramsey Solutions, talks about data lakes and how to effectively use data visualization. Done well, data visualization should help practitioners, managers, and stakeholders easily consume, understand, and act on the information the visual displays.
In this interview, Adam Auerbach, the senior director of technology for advanced testing and release services for Capital One Financial Corporation, shares his company's experience implementing continuous testing and describes its core principles.
In this interview, Appdiff’s Jason Arbon explains what the rise of artificial intelligence means for the world of testing. He covers how manual testers can work with AI, the role of automation, and the type of companies that testers can now start.
In this interview, Michael Harris, the president and CEO of David Consulting Group, explains his five-step Value Visualization Framework. He discusses how he came up with the idea, how it can help your team right now, and its similarities to the agile methodology.
In today's competitive market, employers increasingly depend on business analysts to act as change agents. This puts BAs in the powerful position of influencers—providing the analysis and evidence needed to support an organization’s strategic direction and decision-making. In their book...
Are you a business analyst, wondering how you fit into agile projects? Are you a ScrumMaster who wants to work with business analysts for a stronger project team? Are you a product owner who needs to supercharge your product backlog? Mark Layton introduces you to the critical role of the...
During the past ten years, static analysis tools have become a vital part of software development for many organizations. However, the question arises, “Can we quantify the benefits of static analysis?” William Oliver presents the results of a Lawrence Livermore National Laboratory study...
William Oliver, Lawrence Livermore National Laboratory
How often have you gone down the road of developing software almost to completion only to discover new requirements that require significant design and coding changes at the last minute? Requirements analysis is not just writing down what customers say they want. It's about digging down and discovering what they need. Without real analysis, our requirements often end up as poorly defined lists, anemic mock-ups, and incomplete or inconsistent models. Jack Jones spotlights one simple technique to discover these needs: Ask "why?" When the customer states a requirement, ask "why?" to delve down a level to discover their real problem, need, or opportunity. You may find you need to repeat "why?" a number of times. Join Jack to explore the very real consequences of not comprehending customer needs early in the process, and practice better communications techniques to avoid unnecessary requirements and scope changes.