Starting a Metrics Program

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Summary:

This article explains a set of six metrics, which collectively provide valuable insight into:

a) Effort variation
b) Assessing the organizational capability
c) Knowing how well the organization meets its commitments on time
d) Defect detection capability of QA&QC activities, hence control on price of conformance
e) Defect leakage across the phases of projects, organization wide
f) Productivity metrics - a sure input to scheduling

These six metrics are easy to understand and implement. The cost of implementation will be minimal, if the basic systems like time tracking and defect tracking systems are in place, and the organization follows a standard method for project size estimation.

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