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Ramesh Ramani

Member for

21 years 1 month

Ramesh Ramani has more than ten years of experience in managing different types and size of team in various levels. He is currently working as senior manager QA in Tavant Technologies. He has specialized in test artifact management, test design, and methodologically managing product release using data points. He has developed a tool Jwap which wraps a test design tool called jenny, and published the tool in sourceforge.net. He participated in and published papers for various conferences including STeP-IN SUMMIT 2005.

Company
Symphony services
Industry
Business Services - Consulting - Non-profit
Interests
Configuration Management
Defect or Incident Management
Measurement and Estimating
Process Improvement
Requirements
Software Testing
Country
India

Ramesh Ramani has more than ten years of experience in managing different types and size of team in various levels. He is currently working as senior manager QA in Tavant Technologies. He has specialized in test artifact management, test design, and methodologically managing product release using data points. He has developed a tool Jwap which wraps a test design tool called jenny, and published the tool in sourceforge.net. He participated in and published papers for various conferences including STeP-IN SUMMIT 2005.

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Measuring Client Satisfaction Through Quality

It is no longer sufficient to deliver products that are technically excellent. Products must also be easy to use and fit well with the work practices and activities of the consumer and professional user. This article focuses on the clear need to establish a practical way of understanding the customer's expectations and of measuring satisfaction by using quality standards established in the software industry.