Davar Ardalan, founder and storyteller-in-chief of IVOW, talks about how her experience working at NPR helped her launch an AI and storytelling startup. She also discusses how testers, QA analysts, and software engineers are on the front lines of working with users and understanding user engagement, and she explains the importance of finding ways to collaborate with them.

Seretta Gamba, test manager at Steria Mummert ISS GmbH, discusses how she has been working on assembling test automation patterns—solutions that experienced practitioners have already found. She talks about her developmental background and why she is so interested in these patterns, which don't include any code or tools because those will eventually change, while the patterns will remain universal.

Rick Faulise, COO at PinkLion, talks about how to get involved in AI and how your company can highly benefit from it. AI has been around for a long time, but he says people need to change their mindsets about it in order to start implanting AI strategies. Rick explains how the bot software works and how it can be extremely useful in gathering information so that testers can look at the data for any program.

Kevin Pyles, director of QA at Domo Inc., discusses his keynote presentation, “From Zero to AI Hero.” He advises to start small with automation and Python, expanding as you discover how AI can add value to your job. He also talks about getting his hands dirty with AI and building internal tools without being afraid, saying that as a tester, you cannot be fearful of technology—you need to embrace the fun in it.