Metrics Collection and Analysis for Web Sites

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June 7, 2001

Summary

To many organizations, the concept of metrics is foreign. Even after taking training on metrics usage, few organizations take advantage of the value metrics can bring. This paper presents the special challenges online companies face, describes a practical plan for rolling out test metrics, and shows how test metrics collection and analysis can reduce cycle time and provide meaningful information to the development team.

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Topics:

measurement test methodologies testability

About The Author

Joe Polvino

Joe Polvino has been involved with testing and software quality assurance for over ten years. He is a senior software test engineer for Element K, with focus on its Web-based product: www.elementk.com. Joe is responsible for leading and mentoring a group of test engineers, as well as providing test services and test metrics solutions. He has standardized test metrics reporting and test documentation, and is involved in software process improvement initiatives. Prior to joining Element K, Joe worked for Eastman Kodak Company, where he performed software quality engineering on storage device drivers, firmware and digital imaging libraries.

Joe is a member of the American Society for Quality (ASQ) and is a Certified Software Quality Engineer (CSQE). He holds a B.S. in computer science from the State University of New York at Buffalo.