bug tracker

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Red rubber stamp that says "Rejected" Use the Rejected Defect Ratio to Improve Bug Reporting

There are many metrics to measure the effectiveness of a testing team. One is the rejected defect ratio, or the number of rejected bug reports divided by the total submitted bug reports. You may think you want zero rejected bugs, but there are several reasons that’s not the case. Let's look at types of rejected bugs, see how they contribute to the rejected defect ratio, and explore the right ratio for your team.
Michael Stahl's picture Michael Stahl
April 22, 2019
Bug Tracker Clean Up Your Bug Tracker and Keep Numbers Manageable

A good team likely is trained to consistently report defects as accurately and promptly as possible. This means that over time the bug backlog builds up, and looking for what bugs to fix starts to seem like searching for a needle in a haystack. The best way to keep your tracker under control is to improve the quality curve earlier.
Timothy Western's picture Timothy Western
March 9, 2015
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