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Management Myth 17: I Must Solve the Team’s Problem for Them Everyone wants to be helpful, and that includes managers, middle managers, and senior managers. But the more managers interfere with a team’s growth, the less a team learns how to perform. Managers do not have to solve a team’s problems.
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Management Myth 16: I Know How Long the Work Should Take The longer a manager has been away from technical work, the less the manager still knows the technical details. And—as we all know—for software, the details matter. If you have a manager who insinuates himself into your work, ask that manager what he wants. As long as managers trust in their project teams, and as long as those project teams work to earn trust, both sides can work together.
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Management Myth 15: I Need People to Work Overtime When you force people to timebox their work to just the workday, they start making choices about the work they do and don’t do. They stop doing time-wasting work. They start doing useful work, and they start collaborating. But, only if you stop interfering.
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Management Myth 14: I Must Always Have a Solution to the Problem Some managers have rules about problems. Some managers think they should be able to have an answer to every problem. While you don't have to know the answers, being an effective and competent manager means that you can facilitate a way to get to the answers.
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Technical Testing Levels—A Call for Standards in Hiring Brendan Quinn points out why there is a need in the industry for transparent qualifications or a set of qualifications that the industry has trust in. While testing theory is great, hirers want specifics, not aspirational achievements when it comes to technical knowledge and ability.
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A Recipe for Increased Productivity Payson Hall describes a recipe for productivity success. Some ways that could help you include learning to deal with information overload as well as adding administrative support in order to leverage existing staff by freeing them up to do more of the high-value work they do best.
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New Skills for Software Testers and Software QA Engineers: 2013 … and Beyond! Let's take a look into the future—all the way to the year 2013! As a software tester or software quality engineer, are you planning to learn a new skill in the new year. If you are, make sure you approach it in a way that will make that skill stick.
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Management Myth #12: I Must Promote the Best Technical Person to Be a Manager Managing requires a different skill set from technical work, yet many companies promote their best technical workers to management positions. Here are some things to consider when it's time to promote your technical workers.
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Management Myth #11: The Team Needs a Cheerleader! If you have a cheerleading manager (or, worse, if you are a cheerleading manager) in a troubled organization, then your team is likely missing its purpose. Replace those cheers with transparency, and you might be surprised by the solutions your team will come up with.
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Management Myth #10: I Can Measure the Work by the Time People Spend at Work Increasing the amount of time someone spends on work does not directly result in better work. In fact, depending on the person, the opposite may be the case—spending less time at the office may improve the results. Johanna tackles myths of measuring work by time.
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