A Practical Guide to ITIL 4 in the Age of Agile
ITIL 4, the latest update to the most commonly used IT service management (ITSM) framework, marks the beginning of a paradigm shift for IT teams. In this guide, Atlassian and AXELOS, the creator of ITIL, have partnered to help jump-start your modern ITSM journey.
• What’s new in ITIL 4 and why it matters
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