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A certified software testing engineer (CSTE) for eight years, Susan Bradley has worked in quality assurance and software testing for eighteen years. Today, Susan strives to bring both the best of manual testing processes and lean principles to her QA department. A writer of young adult mysteries in her off time, Susan has two published novels: Unraveled and Uncovered both published by Evernight Teen. You can follow her on Twitter @susanxbradley or visit her website: www.sxbradley.com.