Project Management

Conference Presentations

The Dangers of Use Cases Employed as Test Cases

Use cases are a great way to organize and document a software system's functionality from the user's perspective. However, they have limited uses for testers. They are great vehicles to accomplish some tasks, and not so great for others. Understand what you're trying to accomplish by testing before deciding if use cases can help-and be cognizant of the challenges they present. They are useful to testers, but not for every situation.

Bernie Berger, Test Assured, Inc.
User Acceptance Testing: The Overlooked and Underplanned

User acceptance testing is sometimes regarded as the red-headed stepchild of testing. Most of us tend to focus on functional and performance testing, and in doing so forget who it is we're actually developing the application for. Kevin Au makes the case that a formal process for user acceptance testing should be instituted on almost every project. Because no matter how well developed a product is, if the user doesn't like it, it'll soon be shelfware.

Kevin Au, Experio
Internationalizing Your QA Process

The main topics of this presentation are: Understanding G11N, I18N and L10N; Planning for a Global QA Process; Overcoming Language-Specific Testing; and Selecting the Proper Tools.

Benson Margulies and Tom Lee, Basis Technology
Flight Recorders: Analyze and Fix Defects Quickly

Users find 25 percent of your defects after your software goes live, according to a recent study. In addition to being expensive to fix, these post-ship defects often prove impossible to find due to the many potential user environments out there. Flight recorders are new tools, named after those already present on aircraft, that trace the execution of an application in or before production. Their job is to collect information while the system runs. Then, if a problem or failure occurs, you can examine the trace file and discover what operations led to the problem without actually having to recreate the problem.

Oliver Cole, OC Systems, Inc.
Testing an eCommerce Shopping Cart Site

Karen Johnson takes attendees through a shopping session that recreates a number of possible scenarios-and highlights what can go wrong. She'll also explain how to prevent defects from going live on your production Web site. From securing transactions to managing cart contents, this talk is a must for anyone involved in the eCommerce arena.

Karen N. Johnson, Peapod, Inc.
The Simplest Automated Unit Test Framework That Could Possibly Work

Everyone pays lip service to the importance of unit testing, but rarely do developers actually integrate unit testing into their daily routine. In the spirit of eXtreme Programming, this presentation offers a simple two-class framework for automating unit tests in three popular languages: C++, Java, and C. No GUI, no templates, just a fast and productive way of organizing and running suites of unit tests. You'll walk away wondering how you have done without this simple technique for so long.

Chuck Allison, Utah Valley State College
Software Code Inspection for Defect Prevention

Thousands of hours are spent testing, but most software professionals find that traditional testing simply isn't enough to ensure code quality. This presentation gives software professionals a complementary approach: software inspection. Learn how software inspection differs from traditional testing, and gain an understanding of principal inspection techniques.

Jasper Kamperman, Reasoning
How to Break Out of the Same Old Routine with Retrospectives

How many times have you finished testing on a release and said "Boy, I never want to go through one like that again." Or have you ever had a project canceled and said "If only I would have known at the beginning, what I know now, I would have done things a lot differently." Or when you finished testing on release one, said “next time I want to do it differently,” then said the same thing on releases two, three, and four? If any of these thoughts resonate with you, then I think you will be interested in the Lessons Learned process. Lessons Learned is a powerful post-mortem process that can be used at the end of a project, phase, or deliverable to evaluate how things went, and what could be improved.

Randy Slade, Kaiser Permanente Information Technology
Is Quality Negotiable? Experiences of an eXtreme Programming Tester

If you want a higher quality product in an eXtreme Programming (XP) project, you must be prepared to pay a higher price. We make decisions and compromises based on quality versus cost every day. Extreme programming teams are driven to do their best work, but customers have the right to specify and pay for only the level of quality they require. This presentation explores ways to resolve these two potentially conflicting points of view.

Lisa Crispin, BoldTech Systems
STARWEST 2001: Bug Hunting: Going on a Software Safari

This presentation is about bugs: where they hide, how you find them, and how you tell other people they exist so they can be fixed. Explore the habitats of the most common types of software bugs. Learn how to make bugs more likely to appear and discover ways to present information about the bugs you find to ensure they get fixed. Drawing on real-world examples of bug reports, Elisabeth Hendrickson reveals tips and techniques for capturing the wiliest and most squirmy critters crawling around in your software.

Elisabeth Hendrickson, Quality Tree Software

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