People & Teams

Better Software Magazine Articles

The Ritual of Retrospectives: How to Maximize Group Learning by Understanding Past Projects

You've just finished your software release. You have signed off, and it's been shipped. You’re done, right? No! The moment a project ends is the perfect time to reflect on the entire project to see what there is to learn—it's the unique moment when the project can be seen in its entirety. It’s also a perfect moment because the end of your project forecasts the beginning of a new project in the not-too-distant future, which you can improve by applying what you’ve learned from this project. You can look at completing the project as having “paid your tuition.” So now what are you going to learn from it?

Norm Kerth
The Quality Barometer

A QA manager is often faced with measuring the impossible. Here is a simple, post-ship metric to help judge the test effort's effectiveness. The Quality Barometer method uses the bug counts found during testing, calculates a percentage, and then uses that percentage as the defect target number that can be tolerated after shipment.

George Hamblen
Lessons in Test Automation

Elfriede Dustin has worked on many projects at various companies where automated testing tools were introduced to a test program lifecycle for the first time. In reviewing these projects, she has accumulated a list of "Automated Testing Lessons Learned," taken from actual experiences and test engineer feedback. In this article, she will share examples of this feedback, hoping that this information will help you avoid some typical false starts and roadblocks.

Elfriede Dustin
The Influential Test Manager: How to Develop and Use Influence to Help Your Test Group - and Project - Succeed

Test managers often feel that while somebody might be in control of schedules or resources, they certainly are not. An experienced test manager shares ways to develop and use professional influence to help the test group.

Johanna Rothman
Testing in the Dark

How can you test software without knowing what it should do? Here is a step-by-step approach to overcoming undocumented requirements, including how to discover the requirements, how to define "quality" for the project, and how to create a test plan including release criteria.

Managing Your ERP Project

Managing your ERP Project

Marie Benesh

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