Many teams make the mistake of starting their DevOps journey without a plan. They are excited that there is a way to eliminate pain and increase value in their delivery cycles and value streams, but starting without a plan often relieves pain in one part of the value stream but only causes more pain elsewhere. In this case study-style presentation, Logan Daigle will discuss the methods he has used with a variety of companies to ensure they are thinking about the whole DevOps picture from the beginning. He'll discuss best steps and practices for applying systems thinking to DevOps and give key metrics you can use to measure progress on your own DevOps journey. You will walk away with the ability to put a plan together to better manage your DevOps system complexity and understand how to apply systems thinking to your organization's situation.