You Can't Test Quality into Your Systems

Jeffery Payne, Coveros, Inc.

Many organizations refer to their test teams and testers as QA departments and QA engineers. However, because errant systems can damage-even destroy-products and businesses, software quality must be the responsibility of the entire development team and every stakeholder. As the ones who find and report defects, and sometimes carry the “quality assurance” moniker, the test community has a unique opportunity to take up the cause of error prevention as a priority. Jeff Payne paints a picture of team and organization-wide quality assurance that is not the process-wonky, touchy, feely QA of the past that no one respects. Rather, it's tirelessly evaluating the software development artifacts beyond code; it’s measuring robustness, reliability, security, and other attributes that focus on product quality rather than process quality; it’s using risk management to drive business decisions around quality; and more. Join Jeff as he explores ways that senior-level test managers and test engineers can lead their organizations-one step at a time-to make incremental progress toward a culture that not only finds defects early but actually prevents them.

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