How to Automate Testing for Next-Generation Interfaces (BOTs, Alexa, Mobile)

Sanil Pillai

Today’s IT systems communicate with customers through multiple points of engagement and various interfaces, ranging from web, mobile, and voice to BOTs and apps like Alexa and Siri. Sanil Pillai says these systems need to provide seamless handoffs between different points of interaction—while at the same time providing relevant and contextual information quickly. To accomplish this, a team must be able to successfully pair device hardware capabilities and intelligent software technologies such as location intelligence, biometric sensing, and Bluetooth. Sanil shows that testing these systems and interfaces is becoming an increasingly more complex task, and traditional testing and automation processes simply don’t apply to new-generation digital interaction services. Join Sanil as he discusses the testing and automation challenges in new-generation digital interactions using hyperconnected BOTs. He offers guidance on fast and effective testing and test automation strategies and techniques for BOTs, and shares details about real-world interface BOT testing successes.




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About the Presenter

Sanil Pillai is the Director of Infostretch Labs & Strategic Insights. He is an experienced leader for digital and enterprise applications. Throughout his career he has built and managed offshore and onsite engineering teams, including managing several mobile projects for Fortune 500 clients, and has deep technical and functional expertise in the world of testing and agile. This has allowed him to speak at testing conferences in the past including STAR EAST. During his time at Infostretch, Sanil has established agile development and Continuous integration methodologies, tracking metrics and monitoring processes to ensure continuous improvement in the development organization to make testing and agile more efficient and effective. Prior to Infostretch, Sanil was the Director of Project Management at AirKast, Inc. where he managed development and successful delivery of iOS, Android and Blackberry applications for clients like Disney, Univision, Salem Communications, Musicians Institute and Bloomberg. Before AirKast, Sanil held various engineering and engineering management roles with companies including Oracle, Citi and Workday.

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